Sergio Blanco Email & Phone Number

• Analyze performance results and implement departmental improvements.
• Plan for upcoming organizational needs and implement strategies in a proactive manner.
• Ensure departmental operational efficiently according to company policies and procedures.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, collaboration, motivation and staff development skills including the ability to act as a role model within the organization.
• Resolve escalated customer complaints
• Create and develop staffing plans and work with support departments to ensure staffing strategies are effectively executed.

Topeka, Kansas Area

Responsible for the development and performance of all sales activities in assigned market. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the.

Topeka, Kansas Area

Manager Trainee: Assisting the Customer Accounts Department in lease agreement renewals. Reports directly to the Customer Accounts Manager. My duties were: The acquisition and maintenance of customersDirect immediate contact with customers who have not renewed their Lease agreement(s)Act as a customer counselor who resells the benefits of timely lease.

San Antonio, Texas Area

As a collections representative I usually worked off a provided list of customers who either had a payment approaching or one that was delinquent. After getting in touch with the customer, as a collections representative, I would make notes on when they plan to make a payment. Sometimes, I made arrangements for new payment plans for those with past due.

Greater Detroit Area

Responsible for the development and performance of all sales activities in assigned market. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the marketing area and contributes to the.