The aviation industry is my passion, and the dynamic world of airports has captivated me since the moment I stepped into it.I have experience working as a Passenger Service Agent in airline companies such as Jet2.com, Norwegian, Flybe, Air Europa, Ryanair, WOW, and Brussels. Additionally, Jet2.com provided me with the opportunity to progress through various roles, including Passenger Service Supervisor, Ground Operations Trainer, Ground Operations Training Supervisor, Ground Operations Duty Manager, and currently as an Overseas Senior Executive - Airport Operations Delivery.These experiences have allowed me to acquire management and coaching skills to organize, support, and audit the company's daily operations, procedures, and policies. In my current role, I focus on supporting teams both overseas and in the UK, driving improvements in operational processes and ensuring a VIP customer experience. I consistently ensure that all departments meet industry and regulatory standards through analysis of data collected from daily reports across different airports.You would find in me a dedicated and committed worker, always ready to face new challenges and eager to learn. I have had the privilege of working closely with an excellent team of professionals, and I look forward to continuing this pattern of growth and collaboration.