Sergio Gutierrez Email & Phone Number

Palo Alto, California, United States

Palo Alto, Ca

Daily operations of High Volume Restaurant, including opening and closing duties. Responsible for hiring, training, motivating and developing future managers. In charge of work and food safety as well as food quality and prepared consistently to the highest company standards. Planning, budgeting, and control of food and labor costs, including restaurant weekly and monthly inventories, and scheduling. In charge of Hospitality and customer service. Supervision of crew, assistant service and kitchen managers. Report to Field Leader.

Palo Alto, California

Run the day to day operations alongside the General Manager to ensure company food and work safety requirements were met. Support GM with training and developing of new hires as well as recognizing possible new leaders and setting development plans for them. Worked side by side with Kitchen and Service managers with the opening and closing responsibilities of the restaurant. In change of performing weekly and monthly inventories. Writing and executing schedules to maintain labor control. Work with the kitchen manager to meet and maintain a control on food safety, quality and costs. Also, work with service manager on the continued development of staff and excellent customer service. Reported to GM.

Did various videos for Hobee's Restaurants company employee awards night. Two product pitch videos for Lumenir, a Silicon Valley start up. Three short films, two are in 16 mm format and one other a 22 minute short film written, directed and produced.

Daily restaurant operations, including opening and closing duties. Responsible for hiring, training, and development of employees and future managers. In charge of work safety and food quality and safety with the kitchen manager. Planning, budgeting, and control of food and labor costs, with the proper execution of scheduling, ordering and weekly, bi-weekly and monthly inventories. In charge of hospitality and customer service satisfaction and follow through with customer inquiries. Supervise restaurant crew, with the assistance of the dining room manager and kitchen manager. Hold weekly and monthly manager meetings to discuss staffing, financials and company updates. Attend monthly general manager meetings and implement company policy changes and updates. Report to Vice President and President.

Palo Alto, California

Manager, Dining Room OperationsDaily shift opening and closing operations. Supervising front and back of house employees, including work and food safety. Training and developing staff to deliver high quality customer service by holding daily pre shift meetings to go over food special and ways to provide excellent customer service. Staffing and scheduling according to business needs and projections. Consistent communication with Chef and kitchen staff to better plan the day and week based on projections, reservations and catering events. Weekly meetings with the Chef and store manager to go over planning, budgeting, ordering, specials, financials and upcoming events. Manager, Catering Operations Selling, planning and execution of catering events as small as 50 and as large as 250 people from start to finish. Meeting customers needs and guiding them through the process, dealing with their budget needs, menu, and service expectations. Prepping Menu with chef, planning, staffing, ordering rentals, billing and paperwork. Keeping records of events and inventory of the catering department.

Associate Of Science - As, Business Administration And Management, General

Currently taking Business Classes at Canada College to reinforce the 19+ years of management experience I have.

Ba, Cinema