Serra Hetzel Email & Phone Number

San Francisco, CA, US

I am now leading Enablement for our MidMarket team of Account Executives.

San Francisco, CA, US

- Responsible for enabling Account Executives, Account Managers, and Sales Development.- Role expanded into delivering global Sales & Customer Success enablement initiatives.

Lincoln, Nebraska, US

San Francisco, California, US

• WorkRamp is an end-to-end training platform for educating employees and customers at scale. Selling this fantastic LMS gave me the opportunity to work with dozens of Enablement leaders and see that an Enablement role.
• Responsible for full sales cycle including cold lead generation, prospect qualification, proving value, proposal, negotiation, closing, and post-sale account growth.
• Helped leadership refine our onboarding & pitch certification plan using our own LMS.

New York, New York, US

• I joined Periscope Data in December 2018. In May 2019, Periscope Data merged with Sisense. Together, their combined platform is delivering the premier solution for data, product and business teams transforming the.
• Closed new customer business and account expansion. Migrated legacy customers onto new contract models.
• Created an Account Executive Onboarding program, decreased ramp time for successive hires by 30 days.

San Francisco, California, US

• MoonCloth designs sustainable wellness products that are healing for both us and our environment.
• Helped founders develop sales strategy and processes including content copywriting, investor pitches, prospect development, supporting technology.

Sunnyvale, California, US

• Culture.fun helps companies create awesome employee experiences.
• I consulted with our clients on creating motivating and joyful company cultures. Examples include workshops designed to uncover Company Values, Joy Workshops, strategies for top-down culture improvement, and more.
• Hosted culture-building events.

San Francisco, California, US

• I was one of Gainsight's first Sales hires and attended every President's Club.In November 2020, Gainsight was acquired by Vista Equity Partners for $1.1 B.November 2013 – July 2014Business Development Representative.
• Played an integral role in defining messaging and outbounding strategy in the then-emerging space of Customer Success.July 2014 – June 2016Account Executive​
• Territory evolved from central states, to New York, to Bay Area; companies with 50 – 499 employees.
• Average deal size $60K ARR + $20K Services.
• Close Corporate team's first ever 6-figure deal.
• Quota Year 1 = $800K, Attainment = 125%. Quota year 2 = $900K, Attainment = 134%June 2016 – November 2017Regional Sales Director​

San Mateo, California, US

• Executed renewals and expansion of software Maintenance & Support contracts.
• My individual revenue goals were between $1M - $2M per quarter.
• Achieved over 115% of quota 7 out of 10 fully ramped quarters.
• Earned STARS club trips to Seattle, Park City, San Francisco, Austin, Steamboat, and more.
• Promoted to "Senior" ISR in 2011. Called on to contribute to their High Performance Sales Training Program and new hire on-boarding.
• Experienced company IPO in 2011 (NASDAQ: SREV).

Louisville, CO, US

• Performed market research for comparison and competition.
• Planned and executed projects involving packaging development, with the goal of increasing appeal to new and existing clients, including high-profile businesses and celebrities.
• Administrative tasks contributing to events, such as trade shows and esthetician classes.
• Worked with all teams to assist in smooth, successful business flow.

Ba, Major In Philosophy, Minor In Economics

Education record

Forum, Advanced Course, Self Expression & Leadership Program