Shoeb Essaji Email & Phone Number

Leeds, Gb

Leeds, Gb

London, England, United Kingdom

Dataro offers three essential AI-powered products to improve fundraising outcomes for charities worldwide. - Dataro Predict - generates donor ranks and scores for each donor within your database for more targeted campaigns. These include appeals, committed giving, mid, major and legacy giving.- Fundraising Intelligence - provides data-driven insights- AI Assist - simplifies administrative and creative tasks powered by GPT4Elevate your fundraising efforts with Dataro's innovative solutions.

- Contacted existing, new, and potential B2B customers, effectively communicating product or service features and benefits.- Successfully signed up and upgraded customers for a range of products or services.- Demonstrated product knowledge and confidently addressed customer inquiries, effectively closing sales.- Collaborated with cross-functional departments to ensure customers received comprehensive information and support.- Consistently achieved monthly sales targets, contributing to a total sales revenue of £240k

Leeds, England, United Kingdom

Talk Straight Group is a business of communications technology. It provides fully managed services (connectivity, security, VOIP and mobiles) within the education sector and to businesses across the U.K.-Exceeded sales targets and brought in enquires with a value of more than £100k in 2021/ 2022 respectively.- Contacted individuals by telephone to promote connectivity products (EoFTTC, FTTC, FTTP & Lease Lines) and VOIP telephony system in the education sector.- Explained the product or service to potential customers.- Solicited orders for products over the telephone and used Salesforce Connect for raising quotations.- Obtained contact details of potential customers from sources including Edubase directory and Campaign Monitor.- Used MS Excel to analyse Campaign Monitor Data to identify and target local authority hotpots for lead-generation.- Answered telephone calls from potential customers who were responding to email or direct mail campaigns.- Recorded customer details including reactions to the product or service offered through internal CRM (theHub) and Salesforce.- Replied to new enquiries through MS Outlook.- Liaised with Sales/Marketing, IT, other business areas to improve business growth.- Completed Sales Fundamental course with Pareto Law, UK’s market leader in sales training.

Leeds, England, United Kingdom

- Seconded to service delivery department for 3 months to help the department complete a backlog of work-in-progress orders for connectivity products (EoFTTC, FTTC, FTTP & Lease Lines) and VOIP telephony systems.- Used BT Wholesale, Virgin, Talktalk carrier portals to complete and process connectivity orders.- Used AQL & Gamma portals to generate new DDI's for VOIP Telephony System.-Prompt replies to order enquires through MS Outlook.- Updated Affinity (CRM) regularly to ensure all orders are kept up to date with current progress.

Leeds, West Yorkshire, United Kingdom

Lowell Financial is a leading UK provider of credit management services, specialising in debt recovery, data analytics and customer insight. It's now widely acknowledged as one of the UK’s leading investors in consumer debt portfolios, and as Europe’s leading player in the credit management industry. My role involved to administer, configure & support software across the business. This includes customer letter templates, process flows for accounts and SharePoint sites.- Involvement in day to day operation and maintenance of configuration tables & business rules.- Build and maintain letter templates as defined by the business using HTML coding.- Troubleshoot data related user queries using SQL server & provide application support to the business.- Configure new account flow logic according to the needs of the business.- Involvement with the day to day administration of SharePoint.- Liaise with other IT personnel, business areas and third parties.- Participation in projects as required.

BT is UK's leading communications services companies combined with two divisions, EE and Plusnet.As a Credit Control Analyst, I played a integral role within the Billing Department.- Responsible for analysing data in order to ensure the accuracy and compliance of the daily bill run.- Found payment solutions for customers who may require an extra level support.- Used strong analytical skills to provide timely and accurate credit reporting to relevant audiences and ensured customers account reconciliation was accurately completed.- Analysed several aspects of account history including payment and transaction history.- Minimised the risk of bad and doubtful debts through credit management best practices.- Proactively gathered suspicious data to identify gaps and evolving trends.- Supported the business in reducing risk and revenue loss.- Liaised with Internal teams across BT to obtain additional info regarding unusual activity.- Created and presented new processes for the billing operations in line with Ofcom best practices.

Bachelor Of Arts - Ba, Management

Activities and Societies: Leeds University Business School Society, Leeds University Amateur Boxing Society, Leeds University Badminton.

Mentee, Nuturing Talent Mentor Scheme

Nurturing Talent Mentor Scheme connects undergraduate students with professionals from industry. - Selected to be part of the scheme.