Member of the Zillow Group core tech observability team, responsible for modernizing metrics and logging solutions to improve customer visibility and response time.

Responsible for leading a team that designs and implements solutions in AWS to support the Financial Services division and ensure that best practices are followed for a well-managed cloud.• Led a team developing a solution for managing S3 bucket policies via GitHub, which captures all policy changes across multiple accounts and versions them in a consistent format. Allows engineers to validate and provision policy changes via a pull request.• Presented a session at AWS re:Invent 2020 titled “Modernize log analytics with Amazon Elasticsearch Service”.• Managed the relationship between the AWS OpenSearch service team and FS.• Designed and implemented a near real-time log enrichment and aggregation service which streams various AWS logs from multiple AWS accounts, enriches the events with additional metadata (tags, VPC, subnet, geo location, etc), and persists the log events in Elasticsearch making it available for searching and analyzing for a defined retention period. The enriched log streams are also sent to Kinesis which are consumed by StreamAlert. • Developed a Flask REST API that orchestrates the creation of template-based IAM roles and policies across all AWS accounts. This streamlines the process for app teams while adhering to security best practices.• Migrated a critical Oracle database from on-prem servers to EC2 in AWS. Wrote CloudFormation templates and integrated secrets management.• Developed a Python module that scans S3 buckets, reports object keys/versions with public ACLs, and updates the object ACL to private, which was used to remediate errant ACLs and ensure the security of S3 data.• Developed web-based app using Python Flask for reporting EC2 instance AMI ages, which helps development teams keep their instances in compliance by giving a clear indication of when environments need to be rehydrated.• Presented a learning session at the Capital One Software Engineering Conference (SECON 2017) on how to harness AWS logs.

Led a team developing a monitoring, alerting, and reporting solution for the VxRack Neutrino product, which is a turn-key OpenStack cloud infrastructure solution. Automated the collection of key metrics from the OpenStack API, servers, network switches, and infrastructure services which is used to convey critical information to the cloud administrator and tenants. Worked with stakeholders and internal engineering teams to understand requirements and coordinate dependencies. • Interfaced with stakeholders to understand requirements and obtain feedback• Coordinated internal dependencies with engineering teams• Automated the collection of key metrics from the OpenStack API, servers (IPMI), network switches and infrastructure services, and persisted the data into a time-series database• Built dashboard reports to convey critical information to the cloud administrator and tenants regarding their physical and virtual infrastructure• Implemented an alerting framework to inform the cloud administrator and tenants of critical issues within their infrastructure• Developed an alert suppression feature using Python to interface with a SOAP API• Wrote automation (Python, Bash) to configure and deploy a virtual environment on OpenStack using the APIs• Implemented a chargeback solution for the consumption of OpenStack resources (vCPUs, memory, storage, network) per tenant with the ability to customize per-unit costs• Performed scale testing using the Nova and Neutron fake driver and Bash scripts• Migrated legacy services to Docker containers• Streamlined container boot using supervisord• Utilized Ansible to automate deployment and configuration tasks• Developed scripts to simulate end-user activity on the EMC ECS object array using the AWS S3 interface and ECS APIs

Responsible for guiding several engineering teams through the software release cycle of EMC Unified Infrastructure Manager (UIM). Responsibilities include facilitating the daily standup meetings, planning for iterations, conducting retrospectives, hosting the iteration demos, and working closely with the product owners to maintain a clean and prioritized backlog.

Led the effort for moving Unified Infrastructure Manager (UIM) to a virtual appliance deployment model. This included porting UIM from RHEL 5 to SLES 11, creating a new build infrastructure using Jenkins and Maven, creating RPM packages for the UIM software, establishing a software update model, and training the UIM development team. I also served as the Security Champion role for the UIM and NCM products.

I created the deployment and upgrade model for the Unified Infrastructure Manager (UIM) product. I was also the release engineering lead for the UIM and Network Configuration Manager (NCM) products, which included software builds, test integration, and source control management. I served as a systems subject matter expert, contributed to the effort of porting NCM to other architectures, and designed solutions for backup/recovery and high availability failover.

Release engineer for the Network Configuration Management (NCM) and Unified Infrastructure Manager (UIM) products. Implemented continuous integration solutions for repeatable builds, deployments, and test automation. Responsible for the geo-redundant and HA clustered solutions.

Maintained web page, installed new workstations, troubleshot network problems, developed database systems and interfaces

Setup and maintained servers (Windows 2000, Linux, Sun), installed inventory/licensing system, configured workstations, prepared reports, maintained network