Seth Harrell Email & Phone Number

New Jersey, United States

- Oversee and nurture relationships with some of the most prominent brands in the Pet Food Industry. - Developed and enhanced key customer C-level relationships, as well as work directly with Alphia VP of Sales and CCO to meet or exceed volume targets as aligned to with Private Equity ownership. - Primary point of contact, coordinating cross-functional teams to meet client objectives.- Developed tailored solutions, managing budgets, analyzing performance metrics, and driving growth initiatives.

Bern, Kansas, United States

- Process customer orders for ingredient products, address questions, resolve issues, and respond to inquiries. -Ensure the accuracy of order data and act as the expert for the order processing flow (system and processes).- Act as key liaison between external customers and Alphia operations, quality, and logistics to ensure timely delivery of goods in full.- Recommend and implement process improvement.

Bern, Kansas, United States

- Serve as a liaison between external customers and internal functions to ensure customer satisfaction.- Seek to purposefully identify issues, consider alternative solutions, and take corrective action to resolve problems. Provide support/service to the client as well as communicating status to all parties involved.- Ensure all customer complaints are tracked according to department and company procedures.