Seth Tucker Email & Phone Number

Managed and trained an international remote team to execute direct, indirect, web, online travel agency, and inter-company reservations successfully. Created and executed Sales strategies for the two Crested Butte Colorado properties and a Harbour Island Bahamas property. Being an advocate for adventure travel!

Crested Butte Colorado

At Vail Resorts, our mission is simple – to create the Experience of a Lifetime for our employees, so they can, in turn, provide exceptional experiences for our guests.Vail Resorts is dedicated to delivering seamless guest service by continuously investing in our team and the infrastructure, systems and training programs that support the employee experience.Vail Resorts, Inc. is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations. I am a Community Association Manager who manages seven homeowner associations assisting overseeing operating and capital budgets while managing homeowner relationships. I work with the senior hospitality leadership team to ensure revenue and service standards are exceeded while prospecting new homeowner association management contract opportunities.

Crested Butte, Colorado

Developed and maintained strong relationships with wholesale partners and travel agencies. Oversees account management of 25 North American wholesale partners. Represented a portfolio of 18 top tier ski resorts in the United States and Canada. Trained partners on Vail Resorts products, promotions, and operational procedures. Collaborated with resorts and corporate departments to drive value for wholesale markets. Lead in resort site tours and familiarization trips with wholesale partners.Mountain Travel Symposium Young Leaders Summit Participant

Crested Butte, Colorado

Contracted and managed 70 domestic and international groups and FIT wholesale accounts. Trained wholesale partners and online travel agencies on CBMR’s products, promotions and operational procedures. Generated revenue for wholesale lodging, lift tickets, ski rentals and lessons. Furthered my expertise with the following properties; The Grand Lodge Hotel and Suites, The Lodge at Mountaineer Square, Crested Butte Mountain Resort Properties and The Inn at Crested Butte. Developed International Wholesale Accounts and Sales Missions including Australia, Mexico, and Canada. Represent CMBR at Los Angeles, Chicago, Boston, Dallas, Denver and Ft. Lauderdale domestic consumer ski shows. Created “partners” through the implementation, tracking, and wholesale agent incentive programs.

Crested Butte, Colorado

Generated group lodging revenue and add-ons, such as conference services, lift tickets, ski rentals and lessons. Managed the leasing of 12 different condominium properties totaling 775 units. Qualified and responded to all group leads and inquires and generated new leads while maintaining past business. Forged relationships with ski council boards, ski club leaders, wholesalers, travel agents. Acted as resort concierge and liaison for all group guests with expert local knowledge, customer service. Attended industry shows and seminars while presenting to large groups of clients. Member of the USA Pro Cycling Challenge Local Organizing Committee 2014.

Crested Butte, Colorado

Coordinated banquet, sales and resort departments to manage corporate conferences and leisure groups of 20 to 900 people. Responsible for planning and executing groups needs with the following CBMR departments: lodging, conference services, food & beverage, resort & adventure services, mountain management, information technology, and accounting. Contracted for and/or executed conferences services constituting for 1.9 million in revenue through August 1 2012. USA Pro Cycling Challenge Local Organizing Committee 2011 & 2012.

Crested Butte, Colorado

Managed operations of front office staff, including front desk associates, bellman, night auditors, and valet. Supervised all new arrivals and departures ensuring entry and exit activities merited 4 diamond review. Addressed customer complaints with immediate problem solving or directed requests to proper channels. Trained new employee training on hotel policies and procedures ensuring successful first point of contract. Administered commission schedules for all front office employees and group sales reconciliations.

Copenhagen Area, Denmark

Governed logistics for students enrolled in the Marine & Environmental Biology, Nursing, Molecular Biology & Biotechnology, Medical Practice & Policy, and Sustainability in Scandinavia Programs. Teachers assistant, tutor, and logistics manager for the Marine & Environmental Biology Program. Planned and facilitated 15 academic & cultural trips throughout Demark & Europe. Responsible for academic content, cultural experiences, travel logistics, budget, and student safety. Served as a liaison between Roskilde University and Denmark Technical University with DIS. Curriculum development for Sustainability in Scandinavia Summer Program initiated in 2008, including academic field studies, study tours and marketing strategies for this new program.

Master Of Business Administration - Mba, Outdoor Industry

Earned MBA while working full-time to further develop and broaden business acumen, with focus in Marketing, Sales, Finance.

B.S. Environmental Science, Marine Science

Environmental Science: Marine Science

Coastal Geology

Shoreline Geophysical Processes

Marine Biology Program

High School Diploma, General Studies, 12

Activities and Societies: Ski Club, Key Club, Dormitory Prefect Standard high school education

Coral Reef Ecology - Summer Course