Consultant: Project Management And Business Development
CurrentHivedome is a global software provider and owner of ITAS (Integrated Trading and Accounting Solution), an integrated, commodity trading and risk management solution with a client base of c.38 clients, and c.3,000-3,500 global users.Scope: (i) Customer service relationships and new business development including: * Lead marketing initiatives (demos, POCs, discussions, conferences, blogs) to showcase ITAS (Core, Services); * Proactively manage customer service relationships with existing ITAS clients to ensure quality of product and service. * Negotiate commercial pricing and agree legal agreements with new clients pre implementation; * Support development of centres of excellence for ITAS Enterprise clients; and* Manage regulatory and compliance requirements on behalf of Hivedome.(ii) Project Management:Manage portfolio of Hivedome client projects to implement ITAS as an integrated contract to cash solution including:* Review of RFIs and complete RFPs including functional and non-functional requirements;* Define and establish the PMO including completing project plans (MS Project), project resources, roles and responsibilities, reporting formats, budget and reforecasting; * Facilitate and manage multidisciplinary workshops and POCs for ITAS Core and ITAS Services including discovery for integrations of ITAS to an ERP; * Lead and manage project resources (Hivedome, Client, 3rd parties) throughout full project delivery including adapting change management processes;* Using mix of agile and waterfall implementation methodologies, manage full project life cycle delivery including initial scope, business design specifications, CRPs, user training plans, UAT, data migration, RAID, cut-over planning, and hypercare; * Support resolution of onboarding issues via Customer portal, Zendesk; * Budgeting, re-forecasting and securing approval for additional spend; and* Manage key stakeholders (3rd parties, Steering committee and client sponsor).