▪ Manage the execution of small to medium CCTV projects including cabling, CCTV mount installations, camera positioning and calibration, storage configuration, VMS installation and RBAC in addition to coordinating and monitoring the big projects with the third parties and suppliers from the time of execution until delivery.▪ Executing the installation of server room solutions in accordance with the project plan such as wall types, fire doors, access control systems, raised flooring, power infrastructure, FM200 gas setups, sensors, power sources, and redundancy measures.▪ Utilize CAD tools to analyze and interpret all passive networking project diagrams on-site by comprehending the requirements for cabinet placement, passive equipment installation, and power specifications.▪ Maintain accurate records of the hardware and software inventory for all cloud services, servers, and endpoints within the organization by ensuing compliance with ISO 20000 and ISO 27001 standards.▪ Establish effective communication channels with suppliers and system integrators for timely escalation, when necessary, by initiating the process, opening cases, and diligently following up until a satisfactory resolution is achieved.▪ Stay abreast of the latest technologies related to server room design, cabling, CCTV cameras, storage, NVR's and VMS's.▪ Collaborate in conducting audits on all server rooms and network cabinets in order to ensure their compliance with the INDEVCO Network Standard and document the results.

▪ Implemented all IT policies and procedures in the INDEVCO Group and conceived everything isrunning smoothly since obtaining the ISO certification several years ago till now under my supervision. ▪ Introduced and tested systems programs including the installation of new systems, modifying anyupgrade or troubleshoot to improve the quality of workflow. ▪ Initiated the Active Directory and prepared a backup schedule for all virtual machines on Veeamsoftware, Microsoft Azure, and Hyper-V technology. ▪ Created a testing approval for the environment before making everything live, so end users in thecompany could benefit from. ▪ Collaborated with network and security teams to apply all required cyber security procedures andaccess. ▪ Launched the mentoring program after completing the entire project over a period of 2-6 months toensure that the project is delivered completely and efficiently by seeking feedbacks.

▪ Moderated as a second line of support technology that is accessible and has current hardware andsoftware by providing continuous improvement and maintenance to guarantee maximum access anduse for end users.▪ Planned and promoted security measures to safeguard information in computer files againstaccidental or unauthorized damage to reduce outages.▪ Proposed equipment such as CCTV systems, alarm systems, and maintenance agreements with thirdparties.▪ Registered all IT Support cases with documentation and tested new environment for any system andsoftware.▪ Resolved any issue appropriately within the shortest timeframe as per classification to ensure no dataloss occurs.▪ Assisted clients with system set up and performance in a virtual IT environment by guiding themthrough a series of actions, environment of networks and servers for testing and other usage.

▪ Integrated servers provide first-line support, including network infrastructure, databases, online andoffline backup servers, and their associated software in an enterprise system.▪ Generated reports, established an IT audit, and provided assistance to the department manager withlarge-scale projects technical assistance consulting.▪ Deployed operating systems and software are needed for basic functionality and required updates.▪ Delegated tasks to junior colleagues and evaluated new software solutions to ensure compliance withthe IT environment.

▪ Tracked on the use of systems and measured networks for all IT technology support.▪ Analyzed all industrial PLCs and PCs for updates and compliance with IT Head Office policies.▪ Prioritized reports for the general manager about IT business plans, phones logs, and bills andconducted a project risk assessment.▪ Performed with IT Head office for managing system maintenance, network performance, and neededrepairs.

▪ Revised feedback on IT services and repaired PCs and laptops for clients.▪ Verified the stock, installation of computer software and hardware, and home network.▪ Facilitated any urgent IT request with an immediate helping hand.▪ Applied security policies to servers, backups, and the network.