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Stephen D. Email & Phone Number

Maritime OT Cyber Safety Analyst at Carnival Corporation
Location: Hollywood, Florida, United States 7 work roles 3 schools
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Current company
Carnival Corporation
Role
Maritime OT Cyber Safety Analyst
Location
Hollywood, Florida, United States
Company size
1895 employees

Who is Stephen D.? Overview

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Stephen D. is listed as Maritime OT Cyber Safety Analyst at Carnival Corporation, a company with 1895 employees, based in Hollywood, Florida, United States. AeroLeads shows a matched LinkedIn profile for Stephen D..

Stephen D. previously worked as Technical Support Specialist at Carnival Cruise Line and Personal Vacation Planner at Carnival Cruise Line. Stephen D. holds Bachelor Of Applied Science - Basc, Cybersecurity & Ethical Hacking from Broward College.

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Carnival Corporation

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Profile bio

About Stephen D.

Experienced OT/IT professional with a diverse background spanning cybersecurity, technical support, sales, and customer service across renowned organizations like Carnival Cruise Line and T-Mobile Inc. I am currently a Maritime OT Cyber Safety Analyst at Carnival Corporation, developing and reinforcing the safety of critical OT systems across our fleet. Previously an Online Support Specialist at Carnival Cruise Line, adept at resolving technical issues swiftly to ensure seamless operations and guest satisfaction. Proven track record of exceeding sales targets, cultivating stakeholder relationships, and driving revenue growth.Currently pursuing advanced degrees in Cybersecurity & Ethical Hacking, complemented by a portfolio of certifications including CompTIA Security+, ISC2 CC, CompTIA Project+ and Six Sigma Yellow Belt.I am committed to continuous learning and leveraging expertise to contribute effectively to organizational success.

Current workplace

Stephen D.'s current company

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Carnival Corporation
Carnival Corporation
Maritime OT Cyber Safety Analyst
miami, florida, united states
Website
carnivalcorp.com
Employees
1895
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7 roles

Stephen D. work experience

A career timeline built from the work history available for this profile.

Maritime Ot Cyber Safety Analyst

Current
Carnival Corporation

Miami, Florida, United States

Jul 2024 - Present

Technical Support Specialist

Carnival Cruise Line

Miami, Florida, United States

  • Directly instruct guests with technical error resolutions across various websites and mobile applications, ensuring uninterrupted revenue streams.
  • Assess and remotely troubleshoot system issues reported by guests and agents, providing timely resolutions to maintain operational efficiency including account authentication and password resets.
  • Collaborate with the System User Support team to report major site errors or crashes, closing over 30 tickets daily through efficient utilization of the ticket system.
Jul 2022 - Jul 2024

Personal Vacation Planner

Carnival Cruise Line

Miramar, Florida, United States

  • Directly instruct guests with technical error resolutions across various websites and mobile applications, ensuring uninterrupted revenue streams.
  • Assess and remotely troubleshoot system issues reported by guests and agents, providing timely resolutions to maintain operational efficiency including account authentication and password resets.
  • Collaborate with the System User Support team to report major site errors or crashes, closing over 30 tickets daily through efficient utilization of the ticket system.
May 2016 - Jul 2022

Sales Specialist

T-Mobile

Hollywood, Florida, United States

  • Proficiently resolved hardware issues for mobile phones, routers, and hotspots, focusing on iOS and Android systems.
  • Provided troubleshooting and repairs of customer hardware as well as software, ensuring devices were secure, backed up and hardened from receiving malware and even assisting with ransomware threats.
  • Received over a dozen customer commendations weekly, demonstrating exceptional service quality.
Jun 2015 - Feb 2016

Inventory Specialist

Levi Strauss & Co.

Miami, Florida

Process shipments and account for new inventory arriving into the store.Ensured store presentation was held up to standard with the assistance of the team.Completed reorganization projects to ensure optimal layout for customer and product flow throughout location.

Feb 2015 - Jul 2015

Independent Representative

Worldventures

Create leads and promote independent sales, teamwork and leadership for hospitality and travel industry. Extensive use of Office 365 apps to create and perform powerpoint presentation as well as track productivity through Excel.

Feb 2014 - Feb 2015

Sales Specialist

Best Buy

Aventura, Florida

  • Traveled to client homes to install and wire together their new entertainment systems as well as home networks followed by connecting their IOT devices.
  • Spent each day providing clients with tutorials on how to use the latest technology and devices which built client trust and rapport, creating excitement for their new products and our services.
Oct 2008 - Sep 2014
Team & coworkers

Colleagues at Carnival Corporation

Other employees you can reach at carnivalcorp.com. View company contacts for 1895 employees →

JC Jhay Castro Jhay Castro Colleague at Carnival Corporation Manila, National Capital Region, Philippines, Philippines View → VD Vera Dent Vera Dent Colleague at Carnival Corporation London, England, United Kingdom, United Kingdom View → NO Nicolás Ortega García Nicolás Ortega García Colleague at Carnival Corporation Miami Beach, Florida, United States, United States View → JK Jens Koppermann Jens Koppermann Colleague at Carnival Corporation London, England, United Kingdom, United Kingdom View → AA Anthony Abion Anthony Abion Colleague at Carnival Corporation Philippines, Philippines View → MT Mladen Turkalj Mladen Turkalj Colleague at Carnival Corporation Croatia, Croatia View → AB Andreea Badila Andreea Badila Colleague at Carnival Corporation Miami, Florida, United States, United States View → BU Burcu Uygur Burcu Uygur Colleague at Carnival Corporation Miami, Florida, United States, United States View → JP Jimmy Palco Jimmy Palco Colleague at Carnival Corporation Potwin, Kansas, United States, United States View → PR Peter Ratcliffe Peter Ratcliffe Colleague at Carnival Corporation Dallas-Fort Worth Metroplex, United States View →
3 education records

Stephen D. education

Bachelor Of Applied Science - Basc, Cybersecurity & Ethical Hacking

Broward College

Science And Technology

Miramar High School
FAQ

Frequently asked questions about Stephen D.

Quick answers generated from the profile data available on this page.

What company does Stephen D. work for?

Stephen D. works for Carnival Corporation.

What is Stephen D.'s role at Carnival Corporation?

Stephen D. is listed as Maritime OT Cyber Safety Analyst at Carnival Corporation.

Where is Stephen D. based?

Stephen D. is based in Hollywood, Florida, United States while working with Carnival Corporation.

What companies has Stephen D. worked for?

Stephen D. has worked for Carnival Corporation, Carnival Cruise Line, T-Mobile, Levi Strauss & Co., and Worldventures.

Who are Stephen D.'s colleagues at Carnival Corporation?

Stephen D.'s colleagues at Carnival Corporation include Jhay Castro, Vera Dent, Nicolás Ortega García, Jens Koppermann, and Anthony Abion.

How can I contact Stephen D.?

You can use AeroLeads to view verified contact signals for Stephen D. at Carnival Corporation, including work email, phone, and LinkedIn data when available.

What schools did Stephen D. attend?

Stephen D. holds Bachelor Of Applied Science - Basc, Cybersecurity & Ethical Hacking from Broward College.

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