Sean Gowens Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Charlotte, North Carolina Area

Huntersville, Nc

Gowens Tech was conceived from a desire to grow a consulting business by “Helping Individuals and Small businesses in our ever-challenging world of Technology.” This year had been spent:• Constructing and maintaining small websites• Communicating and teaching basic tech skills to the elderly• Offering IT services including RMM, and BDR products• Providing personal coaching for Office 365/G Suite/Windows 10• Refurbishing and repurposing older computers to donate

Sacramento, California Area

Anchor Commercial Services merged with CDC Small Business Finance (CDC Ventures)Major responsibilities: • Provided LMS support and made necessary software changes until all 200+ customers were migrated to the Ventures platform.• Collaborated in Ventures developer meetings and worked on minor projects as I learned their new code base and framework. • Increased my experience and understanding of SQL Server and C#

Folsom, Ca

• Lead developer and oversaw all aspects of design, development, release, and maintenance• Created, edited, and maintained more than a million lines of code which included customer requests, as well as constant updates required by SBA. • Designed and managed hundreds of detailed forms and reports to mirror the requirements of various loan programs. • Managed several large-scale projects, including one that would interact with SBA’s e-Tran system (an XML centric project) that required information to be electronically transmitted to their data centers.• Built several custom APIs to interface with solutions from trusted vendors.• Developed, coordinated, and facilitated classroom training in various parts of the country. Then furthered this training with online sessions for customers to increase their proficiency and skillsets.• Created and managed over 50 unique data migrations for new customers and their legacy data.• Implemented key internal systems to automate the process of communicating with our client facing site for automated updates and communication with our support and billing system. • Served and contributed technical input on several committees that worked directly with local SBA offices, along with headquarters in Washington DC.• Daily assisted customers via phone and remote sessions by troubleshooting issues and thereby developing and sustaining meaningful relationships with hundreds of people across the country. • Administered all servers including: Exchange, IIS, and Blackberry Enterprise.• Facilitated the process of migrating old servers to a new, on-premise virtual server environment using VMWare and Citrix. • Implementation and training of a scanning system that utilized copiers and specialized software to streamline and digitize more than 15 years of documents.• Troubleshot numerous software and network issues that invariably arose.

Fair Oaks, Ca

Created and maintained code using an environment called Advanced Revelation.

Lubbock, Texas Area

Built and maintained computers, conducted classroom-based trainings, and troubleshot hardware/software issues.

Lubbock, Texas Area

Warehouse operations including operating forklifts and loading trucks, as well as learning, designing and maintaining Lotus 1-2-3 spreadsheets and lots of macros.