Shae Frazier Email & Phone Number

Phoenix, Az, Us

Manhattan Beach, Ca, Us

-Oversees strategies for Recruiting, Talent Planning, Performance Management, Compensation & Benefits, Employee Engagement, Learning & Development, DEIB, Leave Management, HR Systems, Compliance, and Manager Development.-Spearheads strategic People & Culture initiatives, aligning them with business objectives to achieve impactful organizational outcomes.-Directs organizational change initiatives, guiding employees through transitions and ensuring effective change management strategies within managed workstreams.-Developed a comprehensive pulse survey program, delivering real-time employee sentiment insights, fueling People + Culture initiatives, and elevating team-specific engagement and retention efforts.-Optimized performance management approach in one quarter, resulting in 33% of employees reporting enhanced effectiveness in quarterly check-ins and 73% finding the process less time-consuming.-Delivers actionable insights and identifies data trends, ensuring the executive team and people leaders are attuned to the "pulse of the company."-Engages in strategic collaboration with department heads to address organizational development needs, enhancing team dynamics, communication, and collaboration.-Created clear and transparent employee resources outlining Thorn's Total Rewards philosophy, providing clarity on the "who, what, how, and why" of our approach.

Manhattan Beach, Ca, Us

-Strategically managed core HR programs, including payroll and benefits administration, 401(k), HR technology, people analytics, compliance, and leave management.-Elevated employee sentiment around benefits understanding by 49% and benefits-related communications by 19%, improving overall satisfaction.-Boosted OKR adoption to 100% and drove full organizational alignment, enhancing accountability and refining goal-setting processes.-Implemented Lattice platform in 3 months, covering performance tracking, engagement surveys, OKRs, 1:1s, and compensation. Conducted comprehensive training sessions to maximize platform utilization.-Led end-to-end ownership of HR technology implementation and maintenance, ensuring successful system integration and organization-wide education for enhanced HR operations and user adoption.-Orchestrated comprehensive benefits administration, crafting a robust benefits and wellness strategy, managing vendor and broker relationships, benchmarking benefits, and executing impactful employee education campaigns.-Ensured compliance with labor laws, regulations, and industry standards by establishing robust HR policies, conducting regular audits, and delivering comprehensive training for employees and managers. -Responsible for EEO-1, VEVRA, VETS-100 reports, ACA, and the Affirmative Action Plan.Led the development and implementation of capacity reports, equipping people leaders with actionable insights for effective business planning and strategic decision-making.

Scottsdale, Az, Us

HomeLight is a real estate technology company that provides services to both home buyers and sellers. They aim to simplify the process of buying or selling a home by connecting clients with top-rated real estate agents in their local market.Departure Reason - Resigned-Led end-to-end HR operations for a fast-paced startup, overseeing a global workforce of 800+ employees and managing a lean team to provide seamless HR support and ensure compliance across the organization.-Streamlined and optimized the entire HR function, including compensation and benefits, performance management, employee relations, leave management, compliance, and policy, to drive operational efficiency and effectiveness in a dynamic environment.-Successfully implemented an HR ticketing system, empowering the global workforce with self-serve capabilities and utilizing key analytics derived from the system to drive the creation of valuable self-service resources.-Spearheaded the implementation of a 360-degree performance review process utilizing the performance review platform (Lattice), providing guidance and best practices for self-reviews, peer reviews, and upward and downward feedback.-Ensured full compliance with labor and employment regulations, including EEO, FLSA, ERISA, ACA, HIPAA, and federal and state statutes, maintaining a strong focus on legal and regulatory requirements to mitigate risks and promote a fair and inclusive work environment.

Scottsdale, Arizona, Us

From the core to the edge to the cloud, vCORE Technology Partners makes IT transformation a reality with proven expertise in cloud & automation, modern infrastructure, networking, and security.-Shaped and led the strategic direction of the HR function, driving talent management, compensation and benefits, organization design, employee engagement, compliance, and policies for a dispersed employee workforce across 18 states. Operated as a strategic partner, aligning HR initiatives with company objectives and fostering a high-performing culture.-Orchestrated comprehensive benefits administration, forging strategic broker relationships, designing impactful plans, benchmarking benefits, and skillfully negotiating with carriers to achieve favorable premiums. Executed successful open enrollment campaigns and provided valuable employee education, resulting in reduced premium increases by $400,000 year-over-year.-Defined and implemented a clear compensation philosophy, establishing region-based pay bands and conducting manager training to ensure understanding and alignment with company objectives. Collaborated closely with leadership to crystalize compensation budgets, ensuring market competitiveness and strategic allocation of resources.-Implemented an employee engagement survey, collecting comprehensive feedback and insights. Analyzed survey data and collaborated with leadership and people managers to develop targeted initiatives aimed at enhancing the overall employee experience and driving employee engagement and satisfaction.-Acted as the core HR contact, providing crucial information and collaborating with key teams during the due diligence process for the acquisition of vCORE, delivering essential information and facilitating a seamless transition.

Scottsdale, Arizona, Us

From the core to the edge to the cloud, vCORE Technology Partners makes IT transformation a reality with proven expertise in cloud & automation, modern infrastructure, networking, and security. -Charted the strategic course of the HR function, providing decisive leadership and direction in talent management, compensation and benefits, organization design, employee engagement, compliance, and policies for a geographically dispersed workforce spanning 18 states. Led the charge in aligning HR initiatives with organizational goals and fostering a high-performance culture.-Served as a trusted strategic partner and advisor to the CEO, executive leadership, and management teams, providing guidance on key organizational and management issues. Acted as a catalyst for change and provided innovative solutions to drive business success.-Conducted a comprehensive evaluation of HR technology and benefits offerings, resulting in the successful implementation of a new HRIS, 401k provider, enhanced benefits lineup, and strategic broker relationship. These initiatives greatly improved operational excellence, streamlined processes, and elevated the overall employee experience.-Spearheaded a strategic talent acquisition approach, prioritizing internal talent development and reducing reliance on external recruiting agencies. Optimized recruitment processes to attract top talent, resulting in improved hiring efficiency.

Phoenix, Arizona, Us

nFocus Solutions is a company that specializes in providing software solutions and services for nonprofit organizations and government agencies. -Reported directly to the CEO, spearheading all aspects of Human Capital, including full-cycle recruitment, employee relations, affirmative action, learning and development, compensation and benefits, compliance, and retirement programs. Acted as a trusted advisor and strategic partner to executive leadership, providing valuable guidance on key organizational decisions.-Developed impactful compensation philosophies to inform strategic decision-making, established region-based pay bands leveraging market data insights, and collaborated closely with executive leadership to align budgets with organizational goals.-Executed full-cycle recruitment across diverse sectors. Successfully filled contract, temp-to-hire, and direct-hire positions, attracting top talent and ensuring the organization had the right individuals in key roles.-Implemented strategies to enhance the company's online reputation on Glassdoor, resulting in remarkable increases in overall company ratings, CEO ratings, "Would Recommend to Others" ratings, and improved outlook ratings. Created a positive employer brand and fostered a culture of employee satisfaction and engagement.-Assumed leadership of the client success team in the absence of a manager, driving exceptional performance and achieving a notable 120% increase in productivity within a 5-month period. Led by example, motivating team members to excel and deliver outstanding results.

Phoenix, Arizona, Us

-Led the design, implementation, and administration of a new recruiting Applicant Tracking System (ATS), resulting in a 73% reduction in cost. Streamlined and optimized the recruitment process, enhancing efficiency and improving the overall candidate experience.-Revitalized recruiting efforts, achieving an impressive 74% reduction in days-to-hire and eliminating the reliance on hiring agencies. Implemented innovative sourcing strategies, leveraged technology platforms, and fostered strong relationships with hiring managers, enabling faster and more efficient hiring processes.-Implemented nFocus' first HRIS solution, revolutionizing HR operations and eliminating paper-based processes. Empowered employees with self-service capabilities, resulting in a significant 40% decrease in HR staff requirements, despite a 29% growth in headcount.-Skillfully negotiated premium savings for health, retirement, and business insurance contracts, achieving an impressive 29% annual budget savings. Demonstrated strong financial acumen and strategic decision-making to optimize resources without compromising benefits equity .-Successfully transitioned the company's retirement provider to a fully cloud-based experience, delivering substantial cost savings. Lowered fees by an impressive 49% and provided employees access to higher-performing funds and experienced financial advisors. Generated significant annual recurring savings for employees.

San Francisco, California, Us

Zenefits is a comprehensive HR software platform that offers a range of services to streamline and simplify human resources management for businesses. -Achieved three promotions within tenure, demonstrating exceptional performance and growth. Recognized for consistently exceeding expectations and delivering outstanding results in a fast-paced startup environment.-Provided strong leadership and mentorship to a team of six software implementation managers. Developed and cultivated a high-performing team culture, inspiring team members to excel and consistently surpass productivity targets.-Led the highest-performing team consistently, setting a benchmark for excellence and achieving exceptional results month-over-month.-Reviewed each team member's book of business to identify areas for improvement and set monthly performance goals. Provided targeted coaching and guidance to help team members achieve their full potential, optimizing performance and driving continuous growth.-Applied creative problem-solving skills to resolve client issues and ensure the utmost customer satisfaction. Demonstrated a customer-centric approach, effectively managing client expectations and proactively addressing challenges to deliver successful software implementations.

Phoenix, Az, Us

SWCA Environmental Consultants is a company that offers a comprehensive range of environmental consulting services. -Achieved six promotions during tenure, demonstrating exceptional performance and growth while reporting to the Vice President of Human Resources.-Spearheaded health and welfare programs for 400+ benefit-eligible employees, overseeing a comprehensive range of medical, dental, vision, life, disability, FSA, retirement, and Employee Stock Ownership Plan (ESOP) offerings. Ensured seamless administration and provided expert guidance to employees across the United States.-Led the annual benefits open enrollment process, meticulously audited benefit plans, and performed non-discrimination testing for health/welfare and retirement programs. Ensured compliance with regulatory requirements and delivered a positive employee experience during enrollment periods.-Engineered the design, implementation, and administration of a robust Learning Management System (LMS), enabling efficient training delivery and progress monitoring for 800+ employees across 20 offices. Developed engaging e-learning courses, collaborating with subject matter experts and adhering to adult learning best practices.-Served as the HR analytics lead, delivering insightful analytics and reports to the executive suite. Provided comprehensive analysis on affirmative action, ACA compliance, talent acquisition, headcount, employee engagement, attrition, benefits, and compensation.

Master Of Business Administration (Mba)

Bachelor Of Science (Bs), Management

Minor, Communication, General

Certificate, International Business