Jeffrey Shaffer

Jeffrey Shaffer Email and Phone Number

Director of Sales, Americas @ Instron
norwood, massachusetts, united states
Jeffrey Shaffer's Location
Medfield, Massachusetts, United States, United States
About Jeffrey Shaffer

A genuine and talented developer of product and market managers. Results-driven, CVP (customer-backed innovation) product leader responsible for generating and driving global growth strategies through KAM, product innovation, creative B2B marketing and geographically focused business development and sales support.Champions customer needs and challenges in a collaborative approach to product development. Gains market analysis and end-use understanding and expertise through active participation in industry standards organizations and publications. A respectful team leader who values training and development in support of overall organizational goals. Approaches project management through objective critical thinking to help understand and solve complex business strategies. Partners with key stakeholders. Passionate about quality and energized by new product introductions and technology.Competencies:KAM strategies | Strategic planning & execution | Talent Development | Global business development | Pricing & discount management | Product portfolio & roadmap management | Product lifecycle management | Market segmentation | Voice of the customer | User experience design | Competitive analysis | Value proposition creation | Stage-gate product development | Scrum/Agile software development | Product launch planning & execution | B2B technical marketing & communications | Buying cycle targeted marketing | Customer training and education

Jeffrey Shaffer's Current Company Details
Instron

Instron

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Director of Sales, Americas
norwood, massachusetts, united states
Website:
instron.com
Employees:
878
Jeffrey Shaffer Work Experience Details
  • Instron
    Director Of Sales, Americas
    Instron Jul 2022 - Present
  • Instron
    Director Of Marketing - Low Force Applications
    Instron 2018 - Jul 2022
    Norwood, Ma
  • Instron
    Manager, Product Management And Marketing
    Instron 2013 - 2018
    Pennsylvania
    ● Lead a diverse team including product management, marketing management, business development, applications engineering and internal sales support for the Industrial Products Group spanning domestic and global markets. ● As a member of senior staff, work with executive members of the IPG Management team to meet and exceed the growth, profitability, market leadership, and customer satisfaction goals of the ITW / Instron IPG business. ● Actively drive cross-divisional product development and marketing for mechanical testing software and universal testing machines. Oversee voice of the customer activities, product roadmap and pricing, internal and external supporting collateral creation as well as website content.● Contributed significantly to the development and 2017 global launch of Instron’s Bluehill® Universal testing software with industry leading touch design and Instron® Connect, providing enhanced support through the Internet of Things (IoT).● Coach global business development managers in supporting and training worldwide sales engineers as well as managing the business unit forecast through CRM and reporting.
  • Instron
    Product Manager
    Instron 2009 - 2013
    Grove City, Pa
    ● Performed product management duties for all standard products & software for the Industrial Products Group. ● Launched numerous new product offerings including internal and external training and market requirements and competitive analysis for:- Bluehill 3 software- DuraSync grips- 59 Series control electronics for all IPG static system offerings
  • Instron
    Assistant Product Manager, Applications Engineer, Software Quality Assurance, Technical Trainer
    Instron Sep 1998 - 2009
    Grove City, Pa
  • Sunrise Medical
    Product Trainer
    Sunrise Medical 1996 - 1998
    Westlake Village, Ca
    ● Traveled as Product Trainer for a wide range of durable medical equipment (DME) with responsibility for training national customer service and technical services and return support staff.- Established and directed 8 weeks new-hire and ongoing product training programs.- Created and implemented self-guided online and print product training.- Organized, documented and maintained an on-line product library of over 4000 products.
  • Devilbiss Healthcare
    Technical Service Associate
    Devilbiss Healthcare 1994 - 1996
    Somerset, Pa
    ● Responsible for building and maintaining Sunrise Medical's healthcare brand with domestic and global DME dealers and end users. - Provided DME dealers with telephone technical support for critical respiratory equipment.- Authored electromechanical product service manuals and numerous troubleshooting guides.- Conducted service training schools for national customer base.

Jeffrey Shaffer Skills

Product Development Product Management Cross Functional Team Leadership Project Management International Sales Manufacturing Materials Training Competitive Analysis Team Leadership Global Marketing Quality Assurance Technical Training Global Business Development Collaboration Collateral Management Collaborative Problem Solving Critical Thinking Time Management Creative Strategy Technical Leadership Engineering Marketing Management Product Marketing Leadership Continuous Improvement Creative Problem Solving Key Account Management Strategic Communications Sales Operations Lean Manufacturing

Jeffrey Shaffer Education Details

Frequently Asked Questions about Jeffrey Shaffer

What company does Jeffrey Shaffer work for?

Jeffrey Shaffer works for Instron

What is Jeffrey Shaffer's role at the current company?

Jeffrey Shaffer's current role is Director of Sales, Americas.

What schools did Jeffrey Shaffer attend?

Jeffrey Shaffer attended Penn State World Campus, Penn State University.

What are some of Jeffrey Shaffer's interests?

Jeffrey Shaffer has interest in Product Development, Training, Cycling, Hiking, Camping, Music, Running.

What skills is Jeffrey Shaffer known for?

Jeffrey Shaffer has skills like Product Development, Product Management, Cross Functional Team Leadership, Project Management, International Sales, Manufacturing, Materials, Training, Competitive Analysis, Team Leadership, Global Marketing, Quality Assurance.

Who are Jeffrey Shaffer's colleagues?

Jeffrey Shaffer's colleagues are Leonardo Petrelli (Ph.d.), Wenrong Shen, Justin Falke, Amanda Gray, Abdul Remane, Ana Maria Teixeira, Tammi Offley.

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