Shaji Jacob Email and Phone Number

Parts manager , Parts sales and inventory management ,Logistics and manufacturer relationship , negotiations , Parts sales management , inventory forecasting and control , business channel development ,new customer acquisition and retention& CRM. Business process reengineering to improve operational efficiency and network adequacy audit and improvement.Maximizing the market share and customer satisfaction profitably and expanding the network/infrastructure to cater to new domains ,brands… Show more Parts manager , Parts sales and inventory management ,Logistics and manufacturer relationship , negotiations , Parts sales management , inventory forecasting and control , business channel development ,new customer acquisition and retention& CRM. Business process reengineering to improve operational efficiency and network adequacy audit and improvement.Maximizing the market share and customer satisfaction profitably and expanding the network/infrastructure to cater to new domains ,brands with focus on automotive core business . Show less

Promoted w.e.f. 2012, Responsible for manufacturer relationship management,logistics, inventory control, supply chain management and market share management among various KRAs.Adept at working with multi franchise multinational environment.Excellent track record with prestigious brands from USA,Japan, Korea, Europe and China.Received many awards from GM,Isuzu,Subaru,Hyundai,Carrier,Ssyangyong,Chery etc for excellence in business management and development ,thanks to decades of experience… Show more Promoted w.e.f. 2012, Responsible for manufacturer relationship management,logistics, inventory control, supply chain management and market share management among various KRAs.Adept at working with multi franchise multinational environment.Excellent track record with prestigious brands from USA,Japan, Korea, Europe and China.Received many awards from GM,Isuzu,Subaru,Hyundai,Carrier,Ssyangyong,Chery etc for excellence in business management and development ,thanks to decades of experience in the middle east/Asia automotive market environment. A thought leader to adapt to the changing business environment and a team player to manage win+win+win success of manufacturer+customer+shareholder interests. Widely travelled across middle east ,Africa ,Asia,Far East markets and manufacturing bases in Japan, Korea,Europe,China,Malaysia,Thailand,Cambodia,Indonesia, Turkey, Kenya, South Africa to name a few .Actively connected in the dynamic automotive ecosystem with a worldwide network. Show less

After sales spare parts Management for leading automotive brands ;VOLVO,CITROEN,ISUZU,HYUNDAI HEAVY,HINO,DENSO,SUBARU,CHERY,SSANGYONG.Actively involved in Core process and facility design /expansion, Manufacturer liaisoning, negotiations, procurement, planning, logistics, warehousing, sales, exports,marketing , marketshare & Customer satisfaction enhancement

Aftersales management of Automotive brands KIA,TCM,RENAULT TRUCKS,VOLVO CE,KATO,FAUN etc. Parts sales and dealer development ,parts procurement, inventory control Warehousing,Logistics and market share expansion, Facility development as per manufacturer's brand identity.Actively involved in Quality management system(QMS) certification and upkeep & ERP implementation, Sales & Marketing with customer focus meeting stringent standards laid down by the manufacturers for customer service &… Show more Aftersales management of Automotive brands KIA,TCM,RENAULT TRUCKS,VOLVO CE,KATO,FAUN etc. Parts sales and dealer development ,parts procurement, inventory control Warehousing,Logistics and market share expansion, Facility development as per manufacturer's brand identity.Actively involved in Quality management system(QMS) certification and upkeep & ERP implementation, Sales & Marketing with customer focus meeting stringent standards laid down by the manufacturers for customer service & satisfaction. Pioneered the bulk/re export and field sales channels. Team building for sustainable business excellence Show less

Spare parts inventory management for automotive brands to maximize customer fill rate at optimal inventory investment. Proactive demand forecasting, Warehouse & logistics process re-engineering to speed up and reduce wastages to deliver better value to customer and all the stakeholders. Expanding market horizons to sustain and enhance market share

Development of Automotive A/C and HVAC systems for various auto brands launched in India. Techno commercial link between the R& D and the Original equipment manufacturers to develop business and ensure smooth development .Learning the importance of coordination between Design,Engineering,procurement, production and logistics to achieve the goal faster and efficiently. Engineering excellence is pointless if it doesn't deliver what can excite the customer. Made me customer oriented for life.

Techno commercial cordination between the manufacturing and the customer to meet the sourcing priorities of automotive manufacturers by tuning the company's manufacturing capabilities to deliver localized quality parts as a key vendor . JIT, Kaizen, TQM all were exciting learnings.