•Led team in implementing key management system for Office 365 datacenters covering 100,000+ machines, multiple properties, and 50+ million users •Architected and built distributed storage for all service secrets with encryption at rest and in transit •Drove end-to-end story for secure certificate acquisition, automatic rotation for all passwords •Increased secret deployment reliability to 99.99% •Work is critical for $1 billion market opportunity in sovereign management on… Show more •Led team in implementing key management system for Office 365 datacenters covering 100,000+ machines, multiple properties, and 50+ million users •Architected and built distributed storage for all service secrets with encryption at rest and in transit •Drove end-to-end story for secure certificate acquisition, automatic rotation for all passwords •Increased secret deployment reliability to 99.99% •Work is critical for $1 billion market opportunity in sovereign management on shared cloud Show less

Incubated system for gating all service administration tasks behind a policy-based approval system across Office 365.- Architected the system, delivered key functionality and helped on-board partners- Led team in building Azure-based service, integrating into existing management stacks- Helped one partner eliminate 84% of service admin accounts

I managed the deployment and service engineering teams for Exchange Online. We automated the deployment of Exchange Servers and supporting roles and developed tools to make management of the service scale to hundreds of engineers, thousands of machines, and millions of users.Specifically, we:- Drove service upgrade times down from 2 months to 2 weeks across 50,000 machine service - Delivered "lockbox" - the policy-based approval system to gate all service administration… Show more I managed the deployment and service engineering teams for Exchange Online. We automated the deployment of Exchange Servers and supporting roles and developed tools to make management of the service scale to hundreds of engineers, thousands of machines, and millions of users.Specifically, we:- Drove service upgrade times down from 2 months to 2 weeks across 50,000 machine service - Delivered "lockbox" - the policy-based approval system to gate all service administration actions. Lockbox won a company-wide award for delivering business value. It was later integrated into the management fabric for all of Office 365 and evolved into "customer lockbox" for best-in-class customer control. Show less

- Managed team of to build the service automation engine for Exchange Online - Scaled system to a distributed system running millions of unique jobs a month globally - Built framework for self-service, remote management of service - Enabled effort to reduce ops requests by 90%, leading to eventual elimination of operations team.

- Held various engineer and lead roles in Windows Media, MSN, and Exchange - Re-architected Exchange setup to plugin model for distributed development