Shane Chambers

Shane Chambers Email and Phone Number

Security Awareness Training Operations at Tech Guard @ Tech Guard
scott air force base, illinois, united states
Shane Chambers's Location
Ireland, Ireland
Shane Chambers's Contact Details

Shane Chambers work email

Shane Chambers personal email

n/a
About Shane Chambers

At Tech Guard, my path has been one of constant growth and a strong commitment to improving organisations' security awareness. With almost a decade of experience, I've had the privilege of working closely with our clients to provide customised security awareness solutions that fit their unique needs.Tech Guard is known for delivering great client experiences. Within our team, I've developed expertise in offering comprehensive managed services, including online security awareness training and advanced phishing simulations. This approach not only ensures compliance with data protection regulations like GDPR but also enhances cyber insurance terms, impresses auditors, and, most importantly, reduces the risk of cyber threats while promoting a 'think before you click' culture.Throughout my time at Tech Guard, I've been the lead account manager for a diverse range of clients, from private companies to government bodies. I have worked with clients based in Ireland or abroad, including multinationals with a diverse lineup of staff who span the world. My role involves assessing their security awareness strengths and weaknesses and creating plans for effective improvement. By using automation and ongoing data analysis, we ensure that our content is tailored to each organisation, department, or individual.Coming from an IT background, I understand our clients' busy schedules. My goal is to make it as easy as possible for the people I work with, typically IT and HR managers in client organisations, to implement security awareness programs. With deep knowledge of training methods, our platform, and industry best practices, I offer expertise that simplifies the process without adding to their workload.My passion for empowering organizations with effective security awareness strategies has driven my journey at Tech Guard. Together, as part of the Tech Guard team, we can build a more secure and resilient future.Feel free to reach out to me if you feel that your organisation has a problem that we can solve, let's have a chat!

Shane Chambers's Current Company Details
Tech Guard

Tech Guard

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Security Awareness Training Operations at Tech Guard
scott air force base, illinois, united states
Website:
techguard.ie
Employees:
3
Shane Chambers Work Experience Details
  • Tech Guard
    Security Training Operations Manager
    Tech Guard Feb 2022 - Present
    Ireland
    - Act as lead account manager, overseeing our day-to-day operations to ensure our service is provided to clients in a satisfactory manner- Act as a point of escalation for team members when technical issues arise, or when creative solutions need to be implemented- Liaise between our clients and our vendors to resolve any issues with wide-reaching impacts- Continue to review and revise our procedures to ensure our service evolves with the times and continues to keep our clients safe and compliant- Advise clients on best practices when deploying security training programs
  • Tech Guard
    Technology Associate
    Tech Guard Apr 2017 - Feb 2022
    Dublin
    - Act as account manager, liaising with clients to ensure our service is provided in a satsfactory manner and all expectatons are met- Create relevant and tailored training plans- Undertake both blind phishing exercises, as well as oversee ongoing simulated phish testing- Keep up-to-date with best practice in the security training and wider cyber security fields- Create high-level summary reports for clients, to give them the information they need at a glance- Automate processes such as new joiners, leavers, remedial training for high-risk users & more- Analyse account health on a regular basis to ensure any potential ssues are discovered and can be fixed quickly- Troubleshoot any technical issues that may arise to ensure accurate data and a smooth end-user experience- Act as point-of-contact for end user queries with regards to their training progress, resolving any issues they may have
  • Hcl Technologies
    Technical Support
    Hcl Technologies Sep 2016 - Mar 2017
    Dublin
    - Fixed line support for both DSL and Fibre broadband- PSTN/ISDN landlines support- IPTV services- Email client configuration- Legacy systems- High standard of customer care- Systems provisioning errors- Orders and prequalification support
  • Pleasing Features Music
    Founder/Promoter
    Pleasing Features Music Sep 2013 - Mar 2017
    Dublin
    - Creating logo/graphics and event posters- Strategically selecting event line-ups- Organising events, including coordinating acts, sourcing backline, liasing with staff- Running social media (Facebook, Twitter, website, etc.)- Managing staff including events coordinators, sound engineers, photographers and writers- Creating company vision/ethos and plans for the future
  • Meteor
    Retail Sales Consultant
    Meteor Sep 2015 - Jul 2016
    - Managing several targets/KPIs- Account management software SingleView CM and Springboard R6- Use of systems such as MDS, Meridian EPOS, Radius/RCI and Fónua websites- Delivering best-in-class customer service representing Eir- Store tasks such as stock management, keeping logs, handling cash- Extensive knowledge of tarrifs and plans, outlined clearly to customers- Diagnosing and fixing issues with mobiles and accounts- Liasing with other departments within eir (DSG, tech, cust care, credit control)
  • Intense Communications
    Independent Contractor
    Intense Communications Dec 2014 - Aug 2015
    Dublin
    - Events-based sales and customer acquisition- Coaching new sales staf and managing a sales team of up to 5 people- Additional office responsibilities such as merching/de-merching sales staf- Run road trips to territory outside of Dublin
  • Wholeschool Software Limited
    Intern
    Wholeschool Software Limited Feb 2014 - Aug 2014
    Dublin
    - Photoshop CS6, self-taught- Creating e-books using cutting-edge software, FlipBuilder PDF Pro- Researching Digital Tutors, a website/company for teaching design software- Work from home (self-motivation, regular reports and meetings)
  • Lurve Vegan Café
    Assistant Manager
    Lurve Vegan Café Jul 2013 - Oct 2013
    Templebar, Dublin 2
    - Training, supervising and coordinating staf- Barista, making drinks & sandwiches, other related activities- Serving, dealing with customers and orders, till, washing dishes, cleaning- Stock-taking, assessing needs, sourcing supplies- Liasing with owner and contributing to management meetings
  • Lucy'S Lounge
    General Staff
    Lucy'S Lounge Jul 2013 - Aug 2013
    Templebar, Dublin 2
    Sorting stock, general tidying.Dealing with customers.Misc IT tasks, such as setting up GoPro camera.Sewing and up-cycled clothing.

Shane Chambers Skills

Java Css Xhtml Sql Html Javascript Web Development Programming Microsoft Office Windows Xml Eclipse Mysql Android Development Android Netbeans Web Design Databases Software Engineering Social Media Teamwork Microsoft Word Microsoft Excel Powerpoint Xslt English Security Awareness Training Cyber Security Backup And Recovery Systems Photoshop Event Management Organization Creativity Research Public Speaking Xml Schema Xsl Management Business Continuity It Troubleshooting Managed Antivirus Rmm Technical Support Marketing Sales Wordpress Design Office 365 Email Clients Google Adwords Google Analytics

Shane Chambers Education Details

Frequently Asked Questions about Shane Chambers

What company does Shane Chambers work for?

Shane Chambers works for Tech Guard

What is Shane Chambers's role at the current company?

Shane Chambers's current role is Security Awareness Training Operations at Tech Guard.

What is Shane Chambers's email address?

Shane Chambers's email address is sh****@****teor.ie

What schools did Shane Chambers attend?

Shane Chambers attended National College Of Ireland, Mountrath Community School, Patrician College Ballyfin.

What are some of Shane Chambers's interests?

Shane Chambers has interest in Social Services, Writing, Anthropology, Gaming, Environment, Art, Photography, Science And Technology, Music, Competitive Online Gaming.

What skills is Shane Chambers known for?

Shane Chambers has skills like Java, Css, Xhtml, Sql, Html, Javascript, Web Development, Programming, Microsoft Office, Windows, Xml, Eclipse.

Who are Shane Chambers's colleagues?

Shane Chambers's colleagues are David Chambers, Brendan Duncan, Gerry M., Mohamed Mehdi.

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