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Accomplished project management professional with 12+ years of experience managing or working as a part of project teams. Experience managing various market research initiatives from one time projects to long-term trackers including: Voice-of-the-customer/CES/CSAT/NPS trackers, transaction based customer satisfaction surveys, online/telephone/SMS surveys, API support for surveys built into applications, and various other forms of market research.Specialties: - Translating technical information into customer needs and benefits- Development and tracking of project and program budgets and results- Consultative approach to developing business requirements- Client/Stakeholder focused communication- Expert level Microsoft Excel User- Working with SPSS syntax and SQL queries
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Senior ConsultantAdvanisWaterloo, On, Ca
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Project Manager - ConsultantAdvanis Jan 2012 - PresentWaterloo, Canada AreaOversee project operations for market research initiatives. Responsibilities include work back schedule creation, technical specifications, survey implementation, field monitoring, sample list preparation, transcoding and transcription, translations, budget tracking and management, and client/vendor management.Manage complex tracker projects from planning to implementation; Including the implementation of automated file transfers, custom online reporting, system specifications and testing, and multiple methodology surveys. Comfortable working with multiple methodologies including web, SMS, interactive voice response (IVR), and computer aided telephone interviewing (CATI).
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Marketing ManagerMiovision Technologies Dec 2009 - Sep 2011Kitchener, Canada AreaManaged marketing department and scaled team from a single person to a team of four. Created marketing communications budget, marketing plan, and calendar of activities. Oversaw trade shows, email campaigns, newsletters, website design and optimization, targeted sales campaigns, direct mail campaigns, print advertisements, advertorials, product launches, and special events. -
Assistant Manager - Product & Segment MarketingMoneris Solutions Oct 2007 - Nov 2009Toronto, Canada AreaResponsible for pricing, forecasting, marketing collateral, website content, FAQs, product promotion, positioning documents, and sales tools for new product introductions. Represented marketing, sales, and the customer on cross-functional product development teams for new products and enhancements. Recruited tech trial and pilot merchants, defined compensation, and collected feedback for new product and service offerings. -
Assistant Manager - Partner Channel DevelopmentMoneris Solutions Nov 2006 - Nov 2007Toronto, Canada AreaDeveloped a new sales/referral channel by partnering with software developers and resellers whose customers would benefit by integrating credit and debit card payments with Moneris. Leveraged this channel to target high value customers including retailers, restaurants, yoga/health studios, and gyms.Managed the partner portal and tracked the lead funnel from entry all the way through sales and deployment. Acted as an ambassador for our partners within the organization by promoting the benefits of the partnership and building awareness of the VAR channel through all functional areas.
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Brand Marketing AssistantOlg Oct 2004 - Oct 2006Sault Ste Marie, Canada AreaWorked on the Instant, Daily, and Sports game portfolios. Designed prize structures for new products within the Instant category, matching the desired positioning and price point of the game to the customer experience. Worked with advertising agencies on television, radio, print, and internet advertising campaigns.Performed analysis of complex data including developing a North American Lottery benchmark, Instant tickets sales reporting based on prize redemption, and a report showing the effects of national jackpot game launches on regional and instant games. -
Buyer (Co-Op)Husky Injection Molding Sep 2003 - Dec 2003Bolton, Canada AreaManaged a set of suppliers within the IMA division at husky. Generated purchase orders, managed delivery time, and addressed product quality concerns. Created a cost of quality measurement program and developed processes to recover costs associated with supplier error. -
Product Marketing Assistant (Co-Op)Bell Canada Sep 2002 - Dec 2002Member of the product marketing team for business DSL products. Responsible for competitive information and positioning of high-speed internet products for small and medium sized businesses. Researched important niche markets with low internet adoption and designed sales training material to address the needs of those market. -
I-Marketing Associate (Co-Op)Sc Johnson Jan 2002 - Apr 2002Developed and managed online marketing programs, including campaign objectives, concept, elements, media purchasing, and execution of program. Provided product and category management support for online grocers like Grocery Gateway, which resulted in a 192% boost in sales of featured products. -
Management Trainee (Co-Op)Fastenal Company Canada Jun 2001 - Aug 2001This position was a great introduction to inside sales, preparing quotes and invoices, managing logistics including warehousing and shipping, as well as customer service. Was also responsible for order accuracy and managing clients bin stocks.
Shane Walker Skills
Shane Walker Education Details
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Honours Bachelor Of Business Admin - Marketing -
Honours Computing & Computer Electronics
Frequently Asked Questions about Shane Walker
What company does Shane Walker work for?
Shane Walker works for Advanis
What is Shane Walker's role at the current company?
Shane Walker's current role is Senior Consultant.
What is Shane Walker's email address?
Shane Walker's email address is sh****@****ail.net
What is Shane Walker's direct phone number?
Shane Walker's direct phone number is +178094*****
What schools did Shane Walker attend?
Shane Walker attended Wilfrid Laurier University, Wilfrid Laurier University.
What are some of Shane Walker's interests?
Shane Walker has interest in Local Food, Computers, Cycle Tourism, Gadgets, Canoeing, Home Renovations, Physics, Microbreweries, Environment, Cycling.
What skills is Shane Walker known for?
Shane Walker has skills like Product Marketing, Marketing Strategy, Management, Online Advertising, Project Management, Marketing Communications, Budgeting, Marketing, Crm, Manage Client Relationships, Data Analysis, Advanced Microsoft Excel.
Who are Shane Walker's colleagues?
Shane Walker's colleagues are Zachary Pawliuk, Sadie Schneider, Gail Rutledge, Jo-Anne Miner, Tanya Topaloff, Patrycja Sadurska, Shauna Peters.
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