Shane Watts Email and Phone Number

Senior Product Manager – T-Mobile for Business• Led large, cross-domain group of stakeholders through MVP product release.• Acted as solutions captain and lead product manager to deliver exclusive Walmart employee offer on extreme timeline.• Managed feature creation, prioritization and design for enterprise B2B ordering system (Account Hub).• Drove cross-domain order-automation initiative, aligning business and technical stakeholders.Senior Project Manager – T-Mobile… Show more Senior Product Manager – T-Mobile for Business• Led large, cross-domain group of stakeholders through MVP product release.• Acted as solutions captain and lead product manager to deliver exclusive Walmart employee offer on extreme timeline.• Managed feature creation, prioritization and design for enterprise B2B ordering system (Account Hub).• Drove cross-domain order-automation initiative, aligning business and technical stakeholders.Senior Project Manager – T-Mobile Care Organization• Led multiple cross-domain IT backend (run/operate) projects from initiation to completion.• Completed multi-domain Atlas projects where cross-functional coordination was essential to on-time completion.• Managed cross-functional “connected cart” project to unify customer shopping cart experience. • Drove successful Sprint-to-T-Mobile upgrade enablement project on tight deadline. Show less

Drove digital transformation, vision, strategy and roadmap for a portfolio of 6 integrated products that power the end-to-end Bluetooth specification development process for 34,000+ member organizations. • Managed large, diverse group of internal and external stakeholders, aligning them on product vision that drove multi-year product roadmap.• Delivered predictable, incremental value every two-weeks by leveraging test and release automation to crush existing many-month release… Show more Drove digital transformation, vision, strategy and roadmap for a portfolio of 6 integrated products that power the end-to-end Bluetooth specification development process for 34,000+ member organizations. • Managed large, diverse group of internal and external stakeholders, aligning them on product vision that drove multi-year product roadmap.• Delivered predictable, incremental value every two-weeks by leveraging test and release automation to crush existing many-month release cycles.• Led major ticketing system replatform (ServiceNow), redesign and API integration project from vision to release.• Pioneered the transformation of key stakeholder KPI data into product health dashboards. • Initiated and led a customer product advisory board change management program to identify failures early in the early stages of product development Show less

Redefined the strategy and requirements definition/prioritization for multiple adaptive online education assessment products across four platforms.• Directed UX redesign of $7M, market leading language proficiency assessment product• Enabled a 24% increase in contract revenue by adding responsive design for tablet use• Increased YOY student usage by 46% via strategic implementation of customer requests• Replatformed multi-million-dollar, state-wide assessment product on extreme… Show more Redefined the strategy and requirements definition/prioritization for multiple adaptive online education assessment products across four platforms.• Directed UX redesign of $7M, market leading language proficiency assessment product• Enabled a 24% increase in contract revenue by adding responsive design for tablet use• Increased YOY student usage by 46% via strategic implementation of customer requests• Replatformed multi-million-dollar, state-wide assessment product on extreme timeline Show less

Took charge of product management and product marketing for three SaaS information system products used by 2,300+ customer organizations and worth over $40M in revenue. • Repositioned and saved revenue-losing product, achieving +43% YOY bookings for 2013• Increased revenue by $1M by restructuring complex pricing and underlying royalties• Directed two user interface redesigns that raised net promoter scores by 11 points• Achieved 60% reduction in support calls with… Show more Took charge of product management and product marketing for three SaaS information system products used by 2,300+ customer organizations and worth over $40M in revenue. • Repositioned and saved revenue-losing product, achieving +43% YOY bookings for 2013• Increased revenue by $1M by restructuring complex pricing and underlying royalties• Directed two user interface redesigns that raised net promoter scores by 11 points• Achieved 60% reduction in support calls with analytics-driven usability enhancements• Led design and roll-out of mobile product version to 2,300 customer organizations Show less

Drove start-up enterprise data protection service management (DPSM) solution.• Directed a version-one enterprise product through 4 successful releases • Slashed release cycle times by 30% by implementing agile Scrum processes• Instigated customer beta program, translating feedback into clear product requirements

TheSolutionsConsultant.com was a consultancy I started to help small and medium-sized organizations research, select and implement on-demand (SaaS) project and portfolio management (PPM) solutions. Services include project leadership, vendor selection, Cognos BI and web analytics work, workflow and process analysis, software configuration and customization, custom training curriculum and delivery, software implementations and user adoption strategies.

Managed leading on-demand enterprise Project Portfolio Management (PPM) solution. • Orchestrated development and release activities for multi-million-dollar product releases • Integrated .NET portfolio management solution with Java project scheduling engine• Won large expansion deals by including customers in product design process

Designed and productized work management solutions around leading SaaS project and portfolio management (PPM) software. • Slashed Marketing’s data analysis time by 60% by creating web analytics solution • Advanced Daptiv position in Gartner’s leaders quadrant with strategic spend and allocation alignment solutions• Achieved competitive differentiation by integrating Community Server-based innovation As a Solutions Consultant (Aug. 2006 – Dec. 2007):• Managed 61… Show more Designed and productized work management solutions around leading SaaS project and portfolio management (PPM) software. • Slashed Marketing’s data analysis time by 60% by creating web analytics solution • Advanced Daptiv position in Gartner’s leaders quadrant with strategic spend and allocation alignment solutions• Achieved competitive differentiation by integrating Community Server-based innovation As a Solutions Consultant (Aug. 2006 – Dec. 2007):• Managed 61 client-facing software implementation projects across industry verticals • Increased customer satisfaction scores by 20% Show less

Planned and managed the successful implementation of multi-million dollar system implementations for large enterprise clients. • Led large-scale software implementation projects on-site with clients• Managed teams of 2-8 systems consultants and implementers • Conducted workflow and process audits for 20+ enterprise customers• Intervened and averted multi-million dollar cancellations on three troubled implementation projects