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Shanna Weeks Email & Phone Number

Customer Service Advocate @ UnitedHealth Group | Information Technology at UnitedHealth Group

Location: Greensboro--Winston-Salem--High Point Area, United States, United States 3 work roles 1 school

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✓ Verified Jun 2026 3 data sources Profile completeness 86%

Current company

UnitedHealth Group

Role

Customer Service Advocate @ UnitedHealth Group | Information Technology

Location

Greensboro--Winston-Salem--High Point Area, United States, United States

Who is Shanna Weeks? Overview

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Quick answer

Shanna Weeks is listed as Customer Service Advocate @ UnitedHealth Group | Information Technology at UnitedHealth Group, based in Greensboro--Winston-Salem--High Point Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Shanna Weeks.

Shanna Weeks previously worked as Customer Service Advocate at Unitedhealth Group and Business Customer Service Specialist at At&T. Shanna Weeks holds Information Technology, Computer And Information Sciences And Support Services from North Carolina Agricultural And Technical State University.

Company email context

Email format at UnitedHealth Group

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UnitedHealth Group

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Profile bio

About Shanna Weeks

At UnitedHealth Group, my focus is on demystifying health care for customers, ensuring they fully grasp their benefits and feel empowered in their health plan decisions. My knack for resolving complex issues and advocating for consumers' needs stems from over a decade of nurturing customer relationships and honing my expertise in telecommunications at AT&T, where I specialized in assisting business clients and managing billing inquiries effectively.A dedicated professional, I leverage my IT background from North Carolina A&T State University to enhance service delivery, streamline processes, and improve user experiences. With comprehensive skills in Windows 11 and effective communication, my aim is to drive satisfaction and foster trust, while continuously seeking innovative ways to support and guide our clientele through their health care journey.

Current workplace

Shanna Weeks's current company

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Unitedhealth Group

Customer Service Advocate @ UnitedHealth Group | Information Technology

Keyatala Rd, CIT Scheme 47, Hindustan Park, Gariahat, Kolkata, West Bengal 700019, India

Website

unitedhealthgroup.com

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Company profile

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3 roles

Shanna Weeks work experience

A career timeline built from the work history available for this profile.

Customer Service Advocate

Current

Unitedhealth Group

US

Help guide and educate customers with Medicare about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and.
Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and.
Contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance

Oct 2021 - Present

Business Customer Service Specialist

At&T

Dallas, TX, US

Works in the Business segment of the Company. Assists business customers with requests, questions and concerns through research and resolution regarding how to use phones and accessories, billing questions, rate plans, etc. Supports customer by qualifying, activating and selling value added products and features. Supports end users in areas such as billing.

Feb 2007 - Oct 2021

Customer Service Representative

Infonxx Inc

Answered phones and assisted callers with 411 information & services.

Nov 2004 - Nov 2006

Team & coworkers

Colleagues at UnitedHealth Group

Other employees you can reach at unitedhealthgroup.com. View company contacts →

VR

Vinita Ramnani Colleague at Unitedhealth GroupOrange County, California, United States, United States View → AS

Abhishek Sharma Colleague at Unitedhealth GroupNoida, Uttar Pradesh, India, India View → TS

Tom Sheets Colleague at Unitedhealth GroupSignal Mountain, Tennessee, United States, United States View → DM

Daniel Mosqueda Colleague at Unitedhealth GroupWhittier, California, United States, United States View → SR

Sridhar Raju Colleague at Unitedhealth GroupMinneapolis, Minnesota, United States, United States View → JS

Janice Schutter Colleague at Unitedhealth GroupGreater Minneapolis-St. Paul Area, United States View → SC

Sonia Crosthwaite Colleague at Unitedhealth GroupNolensville, Tennessee, United States, United States View → RC

Rosa Clyburn Colleague at Unitedhealth GroupCypress, California, United States, United States View → JD

Jerry Drewett Colleague at Unitedhealth GroupMemphis Metropolitan Area, United States, United States View → MG

Megha Gummadi Colleague at Unitedhealth GroupGreater Minneapolis-St. Paul Area, United States View →

1 education record

Shanna Weeks education

North Carolina Agricultural And Technical State University

Computer And Information Sciences And Support Services

FAQ

Frequently asked questions about Shanna Weeks

Quick answers generated from the profile data available on this page.

What company does Shanna Weeks work for?

Shanna Weeks works for UnitedHealth Group.

What is Shanna Weeks's role at UnitedHealth Group?

Shanna Weeks is listed as Customer Service Advocate @ UnitedHealth Group | Information Technology at UnitedHealth Group.

Where is Shanna Weeks based?

Shanna Weeks is based in Greensboro--Winston-Salem--High Point Area, United States, United States while working with UnitedHealth Group.

What companies has Shanna Weeks worked for?

Shanna Weeks has worked for Unitedhealth Group, At&T, and Infonxx Inc.

Who are Shanna Weeks's colleagues at UnitedHealth Group?

Shanna Weeks's colleagues at UnitedHealth Group include Vinita Ramnani, Abhishek Sharma, Tom Sheets, Daniel Mosqueda, and Sridhar Raju.

How can I contact Shanna Weeks?

You can use AeroLeads to view verified contact signals for Shanna Weeks at UnitedHealth Group, including work email, phone, and LinkedIn data when available.

What schools did Shanna Weeks attend?

Shanna Weeks holds Information Technology, Computer And Information Sciences And Support Services from North Carolina Agricultural And Technical State University.

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