Shannon Smith Email and Phone Number

• Performed tests and gather information for the doctor to make eye appointments more efficient and productive• Multitasking• Time management• Schedule appointments• Train new technicians• Regional Director of IOPPS (Southwest group A)

•Primary responsibility was to ensure the safety of passengers•Trained in First Aid, CPR, fire-fighting, self-defense, and aircraft security procedures•Secondary responsibility was to ensure that Alaska/Horizon Air is perceived by the passengers to be a hospitable airline

•Provided frontline customer service to our passengers •Worked directly with passengers in ticket purchases, passenger check-in, and flight boarding involving the heavy use of a computer based reservation program (IMAGE) •Other duties as assigned

•Generated reports•Updated files, pricing, MSDS, training manual, company softwareData entry•Accounts Receivable: collected on delinquent customer accounts•Prepared invoices for propeller parts and customer repairs•Inventory control and auditing•Shipped and received propeller parts and propellers•Answered the phones and provided customer service to incoming customers•Accounts receivable: Taking payments and collecting on delinquent customer accounts•Managed… Show more •Generated reports•Updated files, pricing, MSDS, training manual, company softwareData entry•Accounts Receivable: collected on delinquent customer accounts•Prepared invoices for propeller parts and customer repairs•Inventory control and auditing•Shipped and received propeller parts and propellers•Answered the phones and provided customer service to incoming customers•Accounts receivable: Taking payments and collecting on delinquent customer accounts•Managed outgoing and incoming mail for the office Show less

•Ensured clients and patients received the best service in a timely manner•Took records of patients (x-rays, photos, impressions for models, bite waxes), placed new archwires, removed braces•Wrote down what was done the day of the appointment and what needed to be done at the next appointment according to the doctor•Complete daily maintenance of the Orthodontist office•Made Essix retainers for patients ahead of the scheduled due date

•Assisted the doctor during the exam by holding the patient, handing the doctor the instruments to use, taking patients to the treatment area to get blood or urine samples•Assisted with ultrasounds and x-rays•Filled prescriptions and made the labels•Scheduled appointments•Processed the payments from each of my appointments•Called clients to follow-up on their pet’s appointments and answered •Responsible for the welcome letters for new clients•Responded to all of the… Show more •Assisted the doctor during the exam by holding the patient, handing the doctor the instruments to use, taking patients to the treatment area to get blood or urine samples•Assisted with ultrasounds and x-rays•Filled prescriptions and made the labels•Scheduled appointments•Processed the payments from each of my appointments•Called clients to follow-up on their pet’s appointments and answered •Responsible for the welcome letters for new clients•Responded to all of the doctors’ emails and made sure any information that was sent about a patient was copied into their file•Responsible for weekly audit transactions
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•Answered questions from applicants, candidates, and hiring managers•Recruited for salaried positions•Conducted reference and background checks, performed phone interviews, scheduled candidates for interviews, and made travel arrangements for candidates•Coordinated and participated in career fairs (professional and college)•Coordinated and reconciled invoices for temporary staffing, as well as car rental invoices