- Always strive towards creating exceptional experiences with acustomer oriented approach- Build strong relationships with customers to understand their needsand to ensure repeat business- Attend to customers upon entrance to the restaurant- Present menus and inform of feature menu items- Operate all service functions, including cash float, credit machinesand POS systems

• Taking care of my assigned section on the floor• Learning company process further and educating guests about the company menu• Following the duties list to make sure that everything is done for the day • Putting in the computer the morning daily task and closing daily tasks and reports• Organizing parties and the finer details for groups • Deal directly with complaints and customer inquiries

• Trained and supervised new staff (managed all servers) • Dealt more directly with any customer or staff issues that came up • Follow BEOs for lunch tours • Help set up for weddings and events • Assisted the serving staff when they were busy to make the restaurant run smoothly • Organized and created duty list.

- Greeting guests - Taking orders - Putting orders into JONAS POS system- Cleaning workspace

- Cashier- Handling cash - Helping customers- Keeping the store clean and organized

- Cleaning rooms- Meeting the 92 standards for Fairmont's Room- Time managing cleaning a number of rooms each day- Organizing carts and backroom.