Shannon Wright Email & Phone Number

Mount Pleasant, Iowa

Responsible for providing overall leadership to ensure customer service, shipping, order management and agronomic support are performed at the highest level of timeliness and accuracy. Manage and increase the effectiveness and efficiency of our inside sales staff in Mount Pleasant. Coordinated shipments of corn and soybeans from 8 production locations to 93 seed dealers. Ensure product is moved to our dealers in a timely and efficient manner. Provide support to our dealers, outside sales staff and other departments. Provide training to sales staff and dealers on topics such as order placement, utilizing reports, shipping processes and explain how our production locations function and how the dealers impact our production schedules.

Mount Pleasant, Iowa

Responsible for coordinating and executing all aspects of customer service, shipping, order management, invoicing, agronomic support and the overall marketing vision. Assist sales staff with orders, product placement and supply. Manage loading tickets and shipping schedules. Assess the urgency and importance of situations and take appropriate action. Support inter-office departments in assisting with customer inquiries.

Mount Pleasant, Iowa

Logistics Coordinator 2008 - 2014Ensure quality service is provided to all areas of operation, bridging the combined efforts of Sales and Supply Management. Coordinated shipments of seed to an assigned geographical area, supporting 85 Sales Reps. Saved the company over $100,000 by coordinating a direct shipping program. Utilized and managed a workforce of contract truck drivers to move seed, setting schedules and procuring payments. Proactively problem solved issues as they arose to ensure a commitment to customer relationships. Actively participated in safety and quality initiatives to ensure a professional work environment. Initiated the picking needs to warehouse personnel and corrected inventory discrepancies. Coordinated the inbound and outbound bulk corn movements.