Quarter 4 Impact Player award winner - 2022Onboarding MVP award winner - 2022 Handle onboarding paperwork and onboarding processing.Manage pre-employment background, drug testing and medical screening processes.• Ability to prioritize, organize, problem solve and meet deadlines and goals, with strong decision-making abilities • Strong time management and prioritization abilities• Ability to communicate effectively and provide follow up • Capability of working in a team-oriented environment that is fair, open and honest• Thorough knowledge of business policies and human resource practices • Excellent and effective written/oral communication and interpersonal skills • Integrity and ability to maintain confidentiality• Ability to tackle complex issues and develop innovative, practical solutions• Action and detail oriented; able to prioritize while handling multiple tasks

• Processed returns for new and used clothing, merchandise, and equipment for nationwide cutomers.• Checked clothing and packaging to determine quality of returned items.• Processed and issued refunds, exchanges, and store credits for customers.• Allocated clothing, merchandise, equipment back into stock.• Contacted customers regarding their return orders, refunds, exchanges, and credits.

Employee of the Month- April 2017•Carefully and efficiently install strings according to racquet specifications•Identify possible damage or defects to racquets and/or strings and make an assessment of the necessary corrective actions•Maintain a safe and clean work environment•Other duties deemed necessary to support daily operations of Sports Warehouse•Communicate effectively and behave professionally•This position operates in a fast-paced professional office environment