Karan Sharma Email & Phone Number

Virginia, United States

• My team and I help Symplicity's clients and prospective clients articulate their goals for student employability and engagement initiatives and realize those goals through process transformation, change management, and software implementation activities.• Acting as a subject matter expert in Symplicity solutions and how institutions use them.• Facilitating discovery workshops to elicit client project requirements and document these accordingly• Mapping Symplicity solution capabilities to client business requirements.• Establishing and delivering on initial client implementation - including project plan, system configuration & training.• Manage client projects ensuring that deliverables & timelines are met with high-level of communication at all stages.• Advance a trusted advisor relationship with Clients, ensuring they maximize their ROI from Symplicity solutions.• Identify potential upsell and cross-sell opportunities within the client base and work with Account Executives to advance these opportunities.• Develop and share client success stories in partnership with the Symplicity marketing team.• Assess client risk and work across the Symplicity team to implement solutions that ensure a high-level of client satisfaction• Encourage customer feedback and participation through webinars, roadshows, and feedback sessions.• Work with the operations team to assist in any issues, invoices, and new sales quotes.• Act as a client advocate amongst the internal Symplicity teams, frequently liaising with Client Support, Technical Specialists, Engineering, Marketing & Sales.

Gujarat, India

- Provided interactive learning experiences to Secondary and Higher Secondary learners consistent with the university's goals and objectives.- Effectively communicate and interact with all students and faculty to provide an effective educational environment.- Taught fundamental courses such as Physics, Maths, Chemistry, and many more.- Scheduled classes, instructors, and students and designed and developed institutional curriculum

Toronto, Ontario, Canada

• Led the Virtual IGS Integrated Hub project from inception to delivery, through all phases of implementation, facilitating all necessary consultations, determining priorities for implementation, negotiating alignment of processes, and establishing standard policies and best practices to ensure achievement of strategic goals related to the assigned project.• Acting as a Super Administrator on any supporting systems, attending to system maintenance activities and facilitating a positive experience for users.• Working with minimal oversight from Management and demonstrating a high level of self-direction, initiative, and independence of judgment.• Based on strategic direction, making key decisions about project design, system configuration and utilization.• Providing ongoing training and coaching to project team members and key stakeholders.• Responsible for monitoring, tracking, and reporting project performance, costs, and schedules as required to project and IT Governance.• Ensuring projects are completed on time, within budget, and with acceptable quality through ongoing evaluation of project gates.

Toronto, Ontario, Canada

•Successfully conducting and leading Pre-Shift Meetings, bi-weekly meetings with managers, and mastered employee progressive discipline standards, per FSNA Handbook.•Successfully handling inventory management worth $30k-$40k per month, monitoring budget worth more than $60k per month, and demonstrates effective cash management.•Maintaining schedule and human resources as per the weekly sales.•Execute all FSNA tools, shift reports, company emails, inspection and audit reports, quality control data, daily reports, etc.•Handling daily calls to assist customers with their complaints to resolve them and maintaining clear and positive communication.•Updating both Five Guys Communication board, and FSNA Communication Board, including secret shops, WIG updates, Company Communications, etc.•Keep store management informed of day to day activities and shift related issues through emails and calls.

Toronto, Ontario, Canada

Toronto, Canada Area

•Build a payroll deduction calculator and direct deposit functionalities capable of calculating payroll withholdings, generation of payslips, remittance of withholdings to government bodies supported in every Province of Canada, and research on payroll functionalities of competitors.•Successfully led a multi-disciplinary team of 7 members from Accounting, Software development, and project management backgrounds. •Worked with a business owner and 10 stakeholders to maintain effective communication and monitored conflict resolution between sponsors, stakeholders, and team members.•Developed project charter, Business Requirements Document (BRD), stakeholder register, communication management plan, Master schedule using MS project with 10 key milestones, activity-based budget using the bottom-up approach, Lessons learned register.•Determined potential risks with appropriate mitigation strategies and developed risk management plan, estimated activity resources by using analogous estimation, coordinated 4 approved change requests to schedule scope without affecting the Schedule Performance Index (SPI).•Successfully conducted Bi-weekly meetings with the key stakeholders and weekly meetings with the team members to discuss the overall project status which includes monitoring risks with suggested responses.

Ahmedabad, Gujarat, India

- Worked as a trainee in tata motor in CMS & warranty department to troubleshoot issues with sensors and their processing.- Responsible to manage and update the communication plan in CMS and Warranty department to keep track of support tickets, open calls, frequency and issue resolution, for clients.- Worked on a strategy to minimize system issues with different sensors and devices.

Post Graduate Certificate, Project Management, 3.7 Gpa

Gained knowledge about various project management methodologies such as waterfall, iterative, Agile, incremental, and Software Development.

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, 8.38

Bachelor's of Engineering in Electronics and Communication discipline. Participated actively in different activities of the college..