Michelle Schultz Email & Phone Number

United States

- Maintain system expertise for assigned products- Conduct manual testing, automated testing, API testing using Postman, and regression testing- Supervise two Quality Assurance interns from Brazil- Understand strategic objectives of desired short- and long-term system features/changes- Participate in agile scrum processes which requires effective.

Slippery Rock, Pennsylvania

• Coordinated CourseLeaf Catalog implementation as Project Lead through consultation with the company
• Collaborate with IT department to test and administer upgrades to Banner Self-Service applications
• Contribute to configuration and development of Civitas College Scheduler installation
• Develop instructional videos using Camtasia software on topics including, but not limited to: Banner Administrative screens, Banner Self-Service, general education, and Degree Audits
• Facilitate the migration of paper forms to an electronic workflow process
• Train students in preparation for advisement and registration using Banner and Degree Audit systems

Horsham, Pennsylvania

• Ensured accurate pricing and signage throughout the store
• Performed all ad changes and verified special ad prices
• Conducted audits to ensure pricing integrity and compliance per USDA and Weights and Measure regulations
• Adhered to the company's customer satisfaction guidelines and demonstrated appropriate interactions with customers and co-workers
• Assisted customers with problems or concerns and contacted store management as appropriate
• Cross-trained in cashier, meat, seafood and deli departments to help when needed

Horsham, Pennsylvania

Horsham, Pennsylvania

New Castle, PA

• Composed new policies and procedures determining 5 statuses for student organizations
• Developed student organization retreat to learn about policies and procedures required for their organization's success
• Created a student organization event registration form and annual report form to streamline process for data collection
• Compiled budget data for each student organization to determine where fundraising efforts are being utilized
• Conducted 6 focus groups and 3 workshops to gain feedback from student leaders within student organizations

Slippery Rock, PA

• Collaborated with 40 offices on campus including public relations, career services, residence life, and financial aid to update the Successful Learning Guide and Parent Resource Guide, which helps prepare prospective.
• Conducted 4 workshops and 15 seminars to discuss college success skills, advisement, and registration through Banner and Ellucian Degree Audit systems
• Assisted in the coordination of Orientation Adviser training as well as materials, room assignments, student schedules, and reports for 7 orientation programs, serving over 3500 students and guests
• Registered incoming students in 4 majors for their first semester schedules
• Performed and analyzed assessment through surveys on Orientation programs and presentations
• Spearheaded creation of the Parent Resource Guide, a 28-page document that helps inform parents about their student's transition to college

Slippery Rock, Pennsylvania

• Supervised check-in and check-out processes for 4 Orientation programs, 4 camps, and 2 conferences, serving approximately 600 people total
• Assisted with the training and coordination of 6 Summer Housing Assistants (HA) and 2 Administrative Assistants
• Co-supervised HA staff to ensure rooms were properly prepared for guest arrival
• Provided any housing needs to the participants of the summer housing program
• Conducted regular inspections/duty rounds of the residence hall to ensure safety of guests
• Coordinated room condition inspections and documented any damages as appropriate

Chambersburg, Pennsylvania

Shippensburg, PA

• Networked with students, alumni, and employers though SHIP Career Connection to access career information and resources
• Designed posters for marketing Career Center events on campus
• Provided office assistance by answering phone calls and scheduling appointments

Shippensburg, PA

• Advised 20 first-semester students majoring in biology and exercise science
• Planned and implemented lessons each week relating to academic, personal, and professional challenges and encouraged campus engagement
• Assisted 20 students with any social or personal challenges to help them transition into college
• Provided guidance on college skills topics including effective studying, time management, lab report editing techniques
• Collaborated with speakers from 5 offices on campus to provide additional resources to students

Shippensburg, PA

- Coordinated and planned events to welcome around 2000 new students into Shippensburg University- Revised 4 publications to distribute to 2000 undergraduate students and 1500 parents and family members- Planned a training program for team members to help gain knowledge of the university and resources available- Led icebreaker activities to build community.

Shippensburg, PA

• Utilized Microsoft Publisher to design flyers, posters, and digital marketing for programs and events
• Selected and ordered promotional items to distribute to all students at Shippensburg
• Maintained the university website content displaying upcoming events for each semester
• Implemented 5 marketing tactics to target specific student populations at Shippensburg University

Master Of Arts (M.A.), Student Affairs In Higher Education

Activities and Societies: Student Affairs Graduate Association (SAGA), WOW (Week of Welcome) Planning Committee

Bachelor Of Science (B.S.), Exercise Science

Activities and Societies: New Student Orientation, Activities Program Board, Living Learning Community Peer Mentor, Women's Chorale