Sharon Johnson Email & Phone Number

Montgomery, Al, Us

Montgomery County, Alabama, United States

As a Treatment Scheduler, I am responsible for providing a variety of scheduling support services for the Montgomery Cancer Center. I also review provider orders to schedule and reschedule treatments, provider appointments, testing, and other appointments as needed.

United States

• Respond to initial screening of requests and approve prior authorization requests if the data collected meets the approval specifications or refer prior authorization requests that do not meet the approval specifications to a pharmacist for clinical review.• Demonstrated excellent communication skills, both verbal and written, to effectively interact with providers. Responded to telephone inquiries and complaints following standard operating procedures.• Addressed customers courteously using suitable methods and problem-solving skills.• Adhered to company policies and procedures while providing superior service.

Bronx, Ny

Performed general office duties such as filing, photocopying, faxing, and scanning documents.• Ordered office supplies ensuring that all items were received promptly.• Utilized excellent problem-solving skills to resolve complex issues quickly and efficiently.• Assisted in coordinating meetings and special events for the department and organization.• Prepared correspondence including letters, memos and emails with accuracy and speed.• Developed written correspondence such as letters, emails, and memos for internal communications purposes.• Maintained accurate records of office supplies and placed orders as needed.

Tarrytown, Ny

• Provided superior service by supplying information and referrals, answering questions, scheduling physician appointments, resolving patient's billing issues, and handling complaints• Maintained spreadsheets for tracking unresolved CRMS and sending weekly reports to Supervisors and Site Managers• Routinely conducted side-by-side training of new hires and refresher coaching for current employees• Periodically lead weekly Team Huddle.• Utilized problem-solving techniques to resolve conflicts between patients and providers on time.• Provided excellent customer service by responding to inquiries and resolving issues promptly.

Bronx, New York

Listed and successfully sold and rented residential properties. Screened and approved potential buyers and renters through credit checks and collecting necessary documents. Organized open houses and showings for sellers and potential home buyers. Attended monthly meetings and seminars to increase education in government and private subsidies and loans. My achievements are as follows:• Certificate of Completion for the Young Guns Training Course in 2005• Certificate for Special Recognition for Outstanding Performance in the 1st Quarter of 2005• Certificate for Special Recognition for Outstanding Performance in the 2nd Quarter of 2005• Certificate for Special Recognition for Outstanding Performance in the 4th Quarter of 2005

Bronx, New York

Provided excellent care for children ages 6 months to 10 years for full-time and after-school care. Provided educational instruction which allowed the children to be ahead in starting Kindergarten. Created an advertising campaign for the daycare, which increased and maintained our attendance. Completed the Bi-yearly recertification for Provider License through Dept. of Health as needed. Worked with the FDNY to ensure our compliance with safety regulations and operational fire equipment. Attended quarterly meetings with the Food Program to receive subsidies for meals.

Bronx, New York

Installed and Utilized Quicken Books for the company's finances, which included A/P A/R, financial statements, handling time sheets, payroll, filing quarterly and yearly tax forms. Assisted president of company with pricing and ordering construction materials, and equipment. writing proposals and contacting fellow contractors. Daily administrative duties that include but not limited to typing proposals and contracts, faxing, emailing, and scanning.

Greater New York City Area

Liaison between teachers, aides, parents, and Director of school. Managed the ordering of educational, office and school supplies. Assisted with time sheets, payroll, bank deposits and paying bills. Performed administrative duties such as faxing, typing, filing, and answering phones.