Sharon Graves Email and Phone Number
30+ years Business/Systems/Data Analysis10+ years Project Management3+ years Directs ManagementTableauAlationSSIS / SSRSSix Sigma Black BeltAdvanced Problem Solving SkillsRequirements DefinitionFinancialInsurance PBMCompliance Reporting State Mandate ReportingANSI EDI / HIPAA ProficientProficient in all Microsoft ToolsSpecialties: ansi/edi, adobe photoshop, adobe pagemaker, analysis, business intelligence, configuration management, documentation, electronic funds transfer, financial reporting, graphical user interface, gui design, insurance, internet software, mainframe, microsoft, network installation, network support, pos, problem solving, process engineering, programming, prototyping, publicity, quality control, reports, requirements analysis, systems development, troubleshooting, writing,
Genesys
View- Website:
- genesys.com
- Employees:
- 6207
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Sr. Technical Product Owner - Data Consumer ToolsGenesys Dec 2021 - PresentScottsdale, Arizona, United States
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Aws Data Lake Enthusiast - Se IvGodaddy May 2010 - Dec 2021Scottsdale, AzWorking to migrate GoDaddy to the cloud. AWS BigData, Lake Formation focusedEnterprise Data – BI Tools Evangelist, working at GoDaddy. Primarily focused on Tableau Evangelization while the company adopted the software as their primary business intelligence visualization platform. Supporting implementation, training, and configuration of all enterprise BI tools inside of the GoDaddy ecosystem. -
Director - Business IntelligenceCigna Jul 2003 - May 2010Established and manage the Business Intelligence team by developing processes and standards for all data reporting/extraction that reduce overall reporting time and standardized measurements across all departments. Team's responsibilities included coding and generation of external vendor extracts, financial reporting and reconciliation, state/DOI (Departments of Insurance) compliance reporting, and incentive compensation reporting.Provided end to end IT support for the new Claims Application which included: software release implementation management utilized full project lifecycle on each release, configuration management, and issue resolution. -
Sr. Programmer AnalystCvs Caremark Corporation - Formerly Advance Pcs 1998 - 2003Received ITD Gold Medal Award for outstanding achievement.Lead Analyst and Developer for AdvancePCS Call Centers. Created a Graphical User Interface to the current mainframe application. Responsibilities included requirements definition, product prototyping, systems development, GUI design, and configuration, and QA testing. Implementation and training. -
OwnerDesert Vision Design 1996 - 1998Provided home based training covering all Microsoft applications, Internet usage, and basic computer trouble shooting.Created basic publications and promotional materials including personalized invitations, flyers, business cards and brochures using Photoshop, PageMaker and Microsoft Document Processing tools.
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Business AnalystCvs Caremark Corporation (Formerly Advance Pcs) 1993 - 1996Scottsdale, AzLead Analyst in the development of the Disease Prevention and Management program, which assessed member claims data to identify possible interaction conflicts, allowing AdvancePCS to provide informational productions to members regarding specific disease management. Responsibilities included preparing requirements document, design review, system testing, training documentation, and implementation supportLead Analyst representing AdvancePCS to NEIC (National Electronic Information Corporation), the central clearing house for medical claim transactions. Developed transaction standards and insured implementation across the network.
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Network Support AnalystHypercom Network Systems Jan 1991 - Jan 1993Accomplishments:Lead support team in implementation of Point of Sale system for Safeway Stores. Served as primary interface for users regarding all issues pertaining to new and enhanced products and liaison to development, network and support staff to aid in problem resolution. Performed system certification including composition of use cases, system testing and results review.Provided implementation support for network installation with Wells Fargo Bank. Including on site network equipment installation and configuration.
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Product Analyst Ii - Banking OfficerFirst Interstate Bank (Now Wells Fargo) Jan 1981 - Jan 1991Accomplishments:Lead Product analyst for initial implementation of Debit Card Point of Sale in Arizona. Duties included defining requirements, device certification, installation, training, documentation and issue resolution. Lead inaugural implementation for Circle K Stores, 7-Eleven and Discount Tire.First Interstate Bank representative to the Arizona Clearing house Electronic funds Transfer Advisory Board, Automated teller Advisory board and Base24 POS user group where I served as treasurer for one year.
Frequently Asked Questions about Sharon Graves
What company does Sharon Graves work for?
Sharon Graves works for Genesys
What is Sharon Graves's role at the current company?
Sharon Graves's current role is Sr. Technical Product Owner - Data Consumer Tools.
Who are Sharon Graves's colleagues?
Sharon Graves's colleagues are Emily Liao, Christian Smith, Rebecca Roberts, Justin Schy, Lokanathan G, Ram Sundaram, Luca Pelliccioni.
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Sharon Graves
Sr. Software Engineer And Sr. Sdet With Experience In Groovy, Ruby, Python, And Most Recently Java.Baytown, Tx1ideaevolver.com
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