Sharon Green Email & Phone Number

Wetherby, England, United Kingdom

Wetherby West Yorkshire

Fabsec is the unrivalled market leader in the design of long span cellular beams and fire beams. Our FREE software is typically used by Steel Designers to design primary and secondary floor beams and rafters for commercial multi storey construction projects.Steel designers are able to design cellular beams to achieve enhanced project economy, swifter.

Harrogate, United Kingdom

• General Manager Internal projects-resource role, designed to keep the organisation functioning effectively and efficiently. Role specifically designed to match my personal strengths & capabilities and to meet start-up.
• Project Manager and implementer of the new CRM software system. Defined test conditions, created test cases & test procedures for new software or new features within the software.
• Implemented new key sales channel by delivering the following into the business: Print Advert promotions, Instalment orders, Continuity orders, VIP Club, Amazon / E-bay and Website Integration
• Sourced, negotiated, tested and implemented a brand new Avaya IP office telecommunications system into the business - which became a Video Case Study for BT Telecommunications – Avaya IP Office – Take a look at.
• Guided and oversaw the Contact Centre (30+ Agents and managers). Working with cross functional teams, defining and writing new processes and procedures to help set and increase KPI’s.
• Achieved consistent 98% service level for Customer Service department by guiding the Manager to define and write new processes and procedures for her team.

• REACH FURTHER LIMITED January 2011 - May 2011 Reach Further provides training and consultancy in using social media for business; bringing people together online to share, to work and to learn in online communities and.
• Devised and Executed new process and procedures across the business
• Guided Learning and Development Manager in best practice for accreditation
• Successfully achieving IITT Accreditation, Awarded March 2011

• TXT E-SOLUTIONS LIMITED 2009 – 2010 Italian-owned business with UK offices in Leicester, TXT e-solutions is an international software products and solutions vendor and leader in “Strategic Enterprise Solutions”. It.
• Trained and implemented TXT PERFORM - demand forecast software for customers in: FMCG, Music Industry, Greetings Cards, Sports Apparel
• Devising user presentations for bespoke forecasting software.
• Helpdesk duties
• Attained TXT Demand Technical Implementer certificate within 6 months

• LEIGHS PAINTS LIMITED 1991 - 2008 Leighs Paints is a privately owned industrial paints manufacturer with more than 150 years’ experience in protective coatings, operating in the UK and internationally with 350+.
• Responsible for five staff members within the Demand Planning Department,
• Managed the implementation of the TXT PERFORM - Demand forecast software across the business
• Managed key structural steel customers to ascertain their product demand by estimating volumes required from their production schedules
• Managing the process for slow moving and obsolete stock internally and externally with third parties

• Commercial Support Manager 2001 - 2006 Reported to the Commercial Director. Responsible for driving and managing change within the business by project managing and implementing new systems and procedures including.
• Chaired Continuous Improvement focus groups to successfully implement the above
• Developed excellent presentation, communication and negotiation skills whilst working on the above projects
• Experienced the autonomy to make decisions, influence and manage change within the business

• Regional Office Manager, Leighs Asia Pacific 2000 -2001 Reported to the General Manager, Asia Pacific, and responsible for setting up a new South East Asia commercial office in Kuala Lumpur. Project came to a premature.
• Managed performance levels of appointed regional distributors (Thailand, Hong Kong, Australia, New Zealand, Singapore & Malaysia.
• Took over team from locally acquired business and trained them to Leighs' standards and requirements
• Compiled & reconciled local and HQ accounts and implemented Leighs' procedures and directives at local level
• Coached & mentored locally-based staff in preparation for my return to UK. Achieved Bomba approval for the fire stopping product range

Huddersfield, United Kingdom

On leaving school at 16 I went on a Chamber of Commerce YTS training program before joining Graham Builders Merchants and going through their Commercial Training Scheme. I stayed with Graham’s until 1989 and progressed to the role Sales Administrator. After a brief spell at Dyson Insulation, I joined Firestore Ltd, a local specialist fire protection.