We are a part of one of the greatest legacy of innovation - Communication. We empower organisations to communicate efficiently and effective with their customers, housing the full spectrum of customer journey from acquisition, retention and reactivation. Going a step further with business’s Customer Data Strategy - Twilio Segment powers each business unit with a trustworthy single source of truth.

"ERP system is only for the big guys." - Not true if you view ERP system as an investment for a one-stop platform that refines, polish, and accelerates business processes during the growth time of a company! I aim to identify and understand the usage of each application, and the level of integration between the different platforms. ** Views expressed are my own and do not represent NetSuite Oracle**

As the Business Development Consultant of the F&B MICROS team previously, I am more inclined to understand the priorities of the F&B establishments and work with their current processes to enhance and facilitate their workflow. A POS should be the core of your establishment. It must be able to cover all areas of the business, allowing all departments and individuals to have flexible communication with one another. I cover the F&B sector in Singapore, Indonesia and Vietnam.

As a BDC representative of Oracle that supports the F&B industry, I seek to help F&B establishments understand the virtue of technology, and how this integration with their business processes can help to enhance their customers' experience and satisfaction, and also improve the fluidity of their daily operations. This will in turn increase their profitability in the long run."Data is King", but what matters more is how you use these data to your advantage. My job here is to allow companies to realize the importance of converting data into important information that can aid decision makings in the management level. Oracle's F&B solutions not only satisfy all these, but it also does it better with a flawless integration of their personalized Oracle Cloud with their hardware.