Shawanna Davis Email and Phone Number

*Responsible for managing the daily operations of multiple outpatient lab facilities. *Organizes, distributes and verifies the work of others and participates in their training. *Coordinates the execution of projects and service.* Interviews and contributes to the selection of new employees* Interface with other management personnel to enhance the overall relationship of the laboratory with other departments and functions.* Solve interdepartmental problems and facilitate communication.* Oversee scheduling, timekeeping, and personnel management* Order and maintain an adequate level of supplies for each facilitySkills: Communication ·Team Leadership · Time Management· Data Entry · Good Laboratory Practice (GLP) · Inventory Management · Medical Terminology · Organizational Leadership · Epic Systems · Quality Management · Healthcare Information Technology (HIT) · Teamwork · Healthcare · Quality Assurance· Data Analysis · Troubleshooting · Team Building · Supervisory Skills · Management

* Monitor all records of expense, revenue, and utilization of laboratory services and supplies* Evaluate and maintain records for Quality Control and Quality Assurance for all lab tests* Evaluate weekly and monthly Levy Jennings for all Chemistry tests, investigating reasons for shifts and/or trends.* Oversee scheduling, timekeeping, personnel management, and performance evaluations* Order and maintain an adequate level of reagents and supplies to perform testing* Acquirement and maintenance of appropriate and required licensure and accreditation programs such as CLIA, API, CAP, OSHA, and COLA*Process specialty tests for Reference Lab (Quest)*Perform full range of manual and automated testing in Hematology, General and Special Chemistry, Urinalysis,Serology, and Coagulation departments.* Obtained 99%-100% on COLA (2015, 2017, 2019, 2021) and CLIA (2017) Lab Inspection certifications* Responsible for oversight of research and development of new procedures and changes to extant procedures* Ensure that new or revised procedures and their written protocols are approved by the medical director.* Establishment and maintenance of an appropriate, ongoing continuing education program for all levels of personnel employed in the laboratory.* Interviews and contributes to the selection of new employees* Interface with other management personnel to enhance the overall relationship of the laboratory with other departments and functions. Solve interdepartmental problems and facilitate communication.

* Perform full range of manual and automated test procedures in Hematology, General and Special Chemistry, Urinalysis, Coagulation, and Microbiology departments.* Lead Technologist for General Chemistry Department, responsible for establishing in-house ranges for new lot quality control and performing linearity’s every 6 months.* Evaluate weekly and monthly Levy Jennings for all Chemistry tests, investigating reasons for shifts and/or trends.* Responsible for maintaining lab equipment through weekly, monthly and as-needed maintenances.* Troubleshooting and resolving instrument problems.* Laboratory Liaison for the New Hanover Medical Physician’s Group Employee Satisfaction Committee.

* Interface with physicians, hospital departments, and other professionals regarding test results, concerns and analysis.* Perform accurate routine and specialized laboratory testing in accordance with established procedures including test requiring complex steps, conclusions, evaluations, or value judgments.* Involved in comprehensive Quality Assurance program including investigation of Delta failures, daily QC of equipment, and troubleshooting QA failures.* Answering laboratory questions & conveying critical values to nursing and physician staff.

* Collect and label blood specimens for the lab in compliance with the department’s needs and expectations.* Daily operation and maintenance of Chemistry and Hematology analyzers.* Performed seminal analysis and EKG’s.* Supervised entire lab draw station.* Process specimens for various lab tests.* Performed pregnancy tests, urinalysis, and rapid strep.* Maintained patient records, charges, including medical billing, ICD-9 & CPT codes.* Performed venipunctures on various patients, mainly pediatrics, and geriatrics.* Observed quality customer care by assisting patients, their families, physicians, and nurses.