Design, develop, coordinate, and integrate design concepts into new programs and current curriculum, in accordance with Bryan University standards.Coordinate and manage curriculum development through proper staffing and budget alignment.Recognize opportunity for enhanced efficiency in collaboration with all stakeholders.

I facilitated Associate, Bachelor, and Master level classes for the University of Phoenix.

Oversee development and implementation of course curriculum; manage eight direct reports, establishing key metrics. Liaise with key stakeholders regarding incoming work requests and current project status. Coordinate with department managers to ensure appropriate allocation of critical resources; generate detailed reports for executive leadership. Participate in development of department process documents, discipline reporting tools, and project review applications; align developer role expectations to department and review form. Track project status and monitor key stakeholder information. Manage full life cycle of more than 40 active projects, assessing scope, overseeing build process, developing timelines, and ensuring direct reports meet established deadlines and goals.Selected Contributions:Leveraged exceptional project management skills to advance on-time completion of more than 90% of all department projects, consistently exceeding department expectations.Directed full curriculum development for new Canadian university, Meritus University.Developed innovative communication tool in SharePoint to enhance project development status updates; supported layout design and data calculationsPlayed key role in development of end-of-project evaluation, internal project management, and department review systems.

Oversaw development and design of various projects including instructional tutorials/ multimedia, workshops, and online simulations. Partnered with subject matter experts, instructional designers, and stakeholders to create in-depth content for instructional projects; ensured performance goals and assessments aligned with instruction methodologies and adult learning theories (ADDIE model).Selected Contributions:Effectively managed up to five projects simultaneously, spearheading 95% on-time completion rate. Successfully directed Axia College Criminal Justice degree program as well as University of Phoenix Theology program, creating and implementing curriculum changes to enhance overall program effectiveness.

Forged lasting rapport with students, communicating via email and telephone to identify strengths and support achievement of student goals. Assisted students with transition from traditional college to online environment, supporting development of time management and critical thinking skills as well as encouraged increased online participation.Selected Contribution:Successfully averaged more than three new registrations each month. Auto Club of Southern California – La Mesa, California

Held accountability for investigating and evaluating liability of up to 50 accidents per week. Participated in various training courses, including liability percentages, accident reconstruction, interviewing victims, and comparative negligence negotiations. Selected Contributions:Played key role in improving new-hire training materials, developing face-to-face as well as online training collateral.Repeatedly meet established goals and expectations, including maintaining 90% customer service rating and 97% on-file accuracy rating.