Shawn Adams Email and Phone Number
At LexisNexis Risk Solutions, our team has pioneered innovative data solutions that have tangibly bolstered revenue streams and catered to a spectrum of client requirements. Our success is rooted in a culture of resilience, underscored by the seamless transition to remote operations during a global crisis, ensuring uninterrupted client service. With specialties in process improvement and client satisfaction, we've cemented our operational excellence.Our team thrives through strategic foresight and a commitment to coaching that empowers each member. This approach has been fundamental to navigating through over 300 projects, reinforcing our dedication to client satisfaction and strategic achievement. We stand united in our mission to deliver insightful data solutions and drive sustained value for our clients.
Lexisnexis Risk Solutions
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Senior Director Program ManagementLexisnexis Risk Solutions Nov 2021 - PresentIn my role as Senior Director Program Management at LexisNexis Risk Solutions, I lead a team dedicated to delivering insightful data solutions to businesses and governmental entities worldwide. Managing over 300 projects and a team of Subject Matter Experts, we contribute to significant revenue generation and cater to diverse client needs.
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Director Program ManagementLexisnexis Risk Solutions Nov 2020 - Nov 2021Led the development and implementation of PMO processes and policies at LexisNexis Risk Solutions, ensuring program alignment with organizational goals. Managed a team of project managers and fostered cross-functional collaboration for project success. Spearheaded a seamless transition to remote work during the pandemic, ensuring zero client interruptions.
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Sr. Program ManagerLexisnexis Risk Solutions Dec 2018 - Nov 2020• Oversaw a portfolio of identity-based solutions and initiatives across multiple business units.• Crafted strategic plans, set ambitious program goals, and conducted in-depth business analysis.• Aligned and spearheaded project teams to achieve key milestones and strategic objectives.
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Project And Program ManagerLexisnexis Risk Solutions Feb 2013 - Dec 2018Alpharetta, Georgia• Managed the successful implementation of the National Accuracy Clearinghouse (NAC) pilot solution, identifying duplicate participation in SNAP and D-SNAP across 5 states.• Led program management efforts for NAC development and expansion, focusing on sharing beneficiary data to combat fraud in critical public assistance programs.• Achieved significant results in driving the NAC project, improving data accuracy and efficiency in identifying dual participation instances.
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Program ManagerInnovation Group North America 2007 - 2011Greater Boston AreaLed the successful transformation of a dissatisfied client into a loyal advocate, resulting in $500K in additional services and a $900K maintenance agreement.• Developed strategic direction and maintained support contracts for insurance processing products.• Led a team in delivering exceptional customer satisfaction. -
Manager, Project TeamAutomatic Data Processing Insurance Agency, Inc. 2003 - 2005Alpharetta, GeorgiaLed a project team at ADP to streamline the client's medical open enrollment process, resulting in improved user experience and successful system enhancements.• Managed resources, budgets, and cross-functional teams to ensure project success.• Achieved seamless implementation through effective project lifecycle management. -
Program ManagerAutomatic Data Processing Insurance Agency, Inc. 2002 - 2003Alpharetta, GeorgiaI provided strategic direction of multiple projects including system enhancements, system maintenance releases, and client open enrollment administration. I increased our work efficiency through the establishment of cohesive, well-trained, success-oriented cross-functional teams that manifested in increased customer satisfaction scores and impressive client retention.I also spearheaded the establishment of a new Open Enrollment project team.
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Manager, Client Service TeamAutomatic Data Processing Insurance Agency, Inc. 2000 - 2002Alpharetta, Georgia• Led a team of client services managers to support 1700+ national and major client accounts, aligning policies and procedures to meet organizational objectives.• Developed and led a company initiative to build a comprehensive open enrollment service platform.• Implemented cross-functional major accounts team to enhance client support services and drive corporate objectives.
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Senior Project ManagerUnitedhealth Care 1996 - 2000In my role as a Senior Project Manager at UnitedHealth Care, I spearheaded the successful transition of 38,000 Coca-Cola Company employees' health benefits program to our platform. This involved meticulous planning, coordination with multiple teams, and effective communication to ensure a seamless transfer and implementation. The project received high praise from the client for its efficiency and impact on employee satisfaction.
Shawn Adams Education Details
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Certification: Leadership Program -
Certification: Project Management
Frequently Asked Questions about Shawn Adams
What company does Shawn Adams work for?
Shawn Adams works for Lexisnexis Risk Solutions
What is Shawn Adams's role at the current company?
Shawn Adams's current role is Senior Director Program Management at LexisNexis Risk Solutions.
What schools did Shawn Adams attend?
Shawn Adams attended Yale School Of Management, Georgia Institute Of Technology.
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Shawn Adams
Vice President, Business Services - Global Industry Services At Api - American Petroleum InstituteWashington, Dc1api.org
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