Shawnda Zook Email & Phone Number

Responsible for IT Programs and Resourcing.o Managing SAP SuccessFactors enhancement projecto Sprint planning, standups, release management and progress reporting for home-grown cargo management Application.o Established IT PMO Operating Model

Contracted to Trane Technologieso Managed PLM and data migration projects following Phase/Gate Methodology.o Jira Sprint planning, standups, and retrospectives for developers supporting PLM Applications.o Reported program metrics to executive management.

Responsible for enterprise software implementations. Managed the PLM and ERP Programs.o Led ERP Software selection process with Stakeholders.o Managed PLM Implementation in PTC FedRAMP Cloud.o Established IT PMO operating model.o Supported annual IT budget and IT resource planning.o Managed third party service providers and project resources.o Reported program metrics to executive management.

Contracted To Navistar Defense

Managed PLM Software Implementation consisting of Windchill Functionality and data migration in PTC FedRAMP Cloud.

Phoenix, Arizona Area

o Managed large delivery team providing PLM solutions to clients in defense, automotive and med device industries. o Actively managed complex engagements while leading the delivery team.o Established project management and delivery team operating model.o Reported project performance to executive management and customer Steering Committees.

Managed large complex migrations and PLM implementations for Med Device and Defense Contractors. Worked closely with stakeholders to develop schedules and execution plan for engagements. Managed project resources and ensured advanced technical issues resolved. Managing project issues and project scope by enforcing change controls. Identify project risks and mitigation plans. Worked proactively to provide a high level of customer satisfaction. Monitored and reported project progress and performance to executive management and customer stakeholders.

o 10+ years managing Windchill configuration changes, upgrades, and data migrations.o Users training/support for Part, BOM, ECN, and Doc management

Responsible for defining and implementing PLM System Software. Managed third party vendor for Windchill Implementation. Managed data migration of all parts, bills of material and documents into Windchill PDMLink. Defined business process requirements and test cases. Designed automated workflows. Responsible for user training and user support.

• Responsible for Purchasing, Shipping, Receiving and Inventory Control• Built team, established best practices and defined policies and procedures.• Defined purchasing software requirements and managed implementation.• Responsible for new project material planning.• Maintained Supplier Relations and conducted onsite visits• Responsible for supplier CAPAs and Non-Conformance's.

• Electrical-Mechanical Drafting: assembly drawings, details, installation assemblies, rack assemblies, chassis configuration assemblies, cable assemblies, wire lists, parts lists, altered item drawings.• Documentation Control: drawing package creation, hard & soft copy file management, and data management.• Responsible for OEM part requests and Spec Control drawings.