Shawn Smith Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary

IT Consulting to businesses and individuals.

Calgary, Canada Area

Independently owned plumbing and heating wholesaler with 6 Alberta locations and 2 in Saskatchewan. Supported an in-house ERP system developed by sister company Andrew Sheret Limited in British Columbia. Supporting 70 Windows users and 150 Linux terminal users, along with 30 Linux servers and 3 Windows servers.•Managed IT team in Calgary and coordinated system changes and projects with development team in Victoria.•Undertook a complete inventory of all IT assets in the organization. •Implemented basic ITIL practices to align IT services with the requirements from the business.•Implemented Atlassian JIRA for project management and JIRA Service Desk for IT ticketing.•Worked with the business to define Service Level Management and Service Level Agreements.•Instituted customer satisfaction feedback for the IT team. •Regularly met with executive team to provide updates on IT projects and service delivery statistics.•Implemented and configured spam appliance to filter messages to 180 mailboxes. •Rolled out WiFi access points to branches and configured from a centralized UBNT server.•Replaced aging physical servers at all branches with VWare ESXi.

Calgary

Working within the Suncor IS PMO on various projects ranging in size from 10 to 300 users.•Travel Services CRMWorked to design and build a customize ServiceNow module to meet the requirements of Travel Services. • Request for Service (RFS)Assessed scope of work for all Suncor application upgrades that were deemed too small for a project. Once a Statement of Work was returned from vendor validated that the requirements were met and estimated hours were acceptable. • Fleet MaintenanceResearched and identified software solutions to help our Mine Equipment Maintenance shop plan and schedule maintenance on our 1.3 Billion dollar fleet of ultra-heavy haul trucks. •TapRootUpgraded our corporate root cause analysis tool from a standalone desktop version to a web based enterprise version. • Translation ServicesDesigned and coded LiveLink front end for our translation group to upload documents and begin translation workflow tasks.• ToolHoundUpgrade of software used in the Oil Sands tool cribs from ToolHound v4 to v5. Undertook a long data migration effort to combine FoxPro data files from 13 cribs into one SQL database. • Power Pick Global Project to upgrade the FastPick VLM control software from standalone to Power Pick Global with a shared SQL database. Worked with vendor to coordinate data migration, SAP interface, technical testing and multiple site installs in Oil Sands. • MyTravel / Lodge Management SystemProject to help Field Logistics group manage and schedule travel & accommodations for site workers and corporate travel. Worked with SaaS development team to provide a lodging solution with HR feeds from SAP. • SVNHelped upgrade and merge Petro-Canada and Suncor subversion repositories. Acted as subject matter expert for Subversion system.

Suncor Energy

Using SSIS packages to load infrastructure and application data from multiple sources into one database. Indexing and linking data allowing technical resources to quickly search and identify linkages between configuration items.Automating Visio diagramming based on CI data from different teams to automatically create dependency diagrams.

Software Developer for Petro-Canada and DGI.Using the Force.com platform customized Salesforce for unique business needs of DGI. The system controls marketing and sales workflow for different foreclosure processes in both Canada and the USA.

Started on the IDAP project and worked with the business to develop best practices for mapping enterprise infrastructure. Moved to the EOS project to assist team in application development. After merger was kept on to help transition IDAP to new organization and create change management calendar.MAC - Release Scheduling Calendar (C#, SQL Server, AJAX)Designed and coded a web calendaring system to help release teams plan software and infrastructure changes for the enterprise.EOS - Enterprise Ordering System (VB.Net, SQL Server, AJAX)Developed new hire asset procurement and ordering system for oil sands division. Worked in a team of five using scrum and agile methodologies. Became Team Lead halfway through project after previous lead moved contracts.IDAP - Content Management Database (VB, VB.Net, SQL Server)Designed and implemented fixes and upgrades to the enterprise CMDB. Worked with clients throughout the enterprise to configure and develop the system to meet their needs. Supported system for over 100 users.

Startup medical software company that developed a bone density scanner reporting application. The development team consisted of another developer and myself who worked from our home offices in Calgary with frequent trips to Edmonton for team meetings. Developed web based pdf upload and reporting application using C#, AJAX, ASP.Wrote the parsing section of the software using regular expressions in C#.Performed unit testing on uploading and parsing modules of the application.

Calgary, Canada Area

Established Software Company that has been providing ticket-selling software to the arts industry throughout North America for over 20 years. Worked in a team of 4 developers to convert over 20 years of code to new OO standard for Omnis language.Coded the season subscription module designing both the database tables and the UI.Rewrote portions of the accounting module to include enhancements and a simplified GUI.Provided on-site training across Canada for application when support staff was not available.

Ruby On Rails

Introduction to Ruby on Rails Intermediate Ruby on Rails

Computer Technology Diploma