Shawn Cooper Email & Phone Number

Critical Review Team

Reading, Massachusetts, United States

Everett, Massachusetts, United States

We are a portrait photography studio that creates and captures one of a kind moments and memorable experiences that allow men and women to feel cared for, in the Boston area. We help models, photographers and other creative types identify their niche and develop supporting skill sets to grow and manage their brand.

Dedham Ma

Successfully trained, mentored and certified 48 new technicians across 4 Apple stores. Provides insightful advice and friendly, hands-on technical support to Apple customers. Working daily to help the team to fine tune empathy skills, product knowledge, and critical thinking in order to improve the customer experience. Customer satisfaction rating of 92%, year to date.

Hingham Ma

Facilitated training for customers in both one on one and group environments for Mac OS, iOS and professional applications. Selected to facilitate market wide Family Room Specialists training with a strong emphasis in troubleshooting Apple devices and handling day to day customer interactions. Developed new methods of communication for store results, employee recognition, and training. Customer satiation rating of 96%, in role.

Hingham Ma

Provided troubleshooting and repairing solutions on all Apple mobile devices, training customers on Mac and iOS platforms, and facilitating employee training for new product and software. Customer satiation rating of 98%, in role.

Hingham Ma