Provided consulting support to a variety of businesses in all areas of personnel management, including employee engagement and retention, employee relations, talent management, organizational strategy and development, and leadership development. Conducted compensation and benefits reviews and provided guidance on strategic and structural programs meant to attract, motivate, and retain top talent.Designed and developed dynamic, customized training for organizations of all types and sizes.

Provided Human Resource consultation and training in areas including recruitment, payroll, workforce management, performance management and benefits.Audited and processed agency-wide biweekly payroll. Certified Payroll Officer (CPO) with the State Controller's Office I-Time system. Maintained employee information in proprietary HRIS, Idaho Paperless Online Personnel System (IPOPS). Completed Human Resources processes by compiling and updating employee data and providing information-processing support for personnel actions. Prepared employee data reports by assembling and analyzing data via proprietary records system, Idaho Business Intelligence Solution (IBIS). Supported recruitment processes utilizing Applicant Tracking System (ATS) by managing announcements, subject matter exams, hiring lists, etc. Collaborated with management teams to develop inclusive hiring practices and ensure compliance with EEOC regulations.Provided administrative support, including responding to information requests, unemployment queries, verification of employment, data inquiry and report creation. Collaborated with other HR section staff to implement various organizational development functions, including new employee orientation, training programs and goal setting.Provided benefits support to Agency employees, including responding to benefit inquiries, assisting employees with benefits issues, explaining benefit options.Assisted management in timely completion and review of performance evaluations and annual plans.

West Regional point of contact for team of 590 associates. Provided general support to management teams, internal customers and other HR professionals in areas such as benefits, timekeeping, onboarding, training, engagement, payroll, staffing, unemployment, verification of employment, systems accessEnsured best performance translation by creating clear and concise communications delivered via email blast, newsletter distribution and during branch meetingsCollaborated with management teams to support best-in-class talent acquisition through creation of targeted job descriptions, interview guides and candidate tracking programsCreated, facilitated and tracked online and virtual instructor led training, including new hire onboarding and assimilation, basic business etiquette and general complianceAs Business Unit Wellness Champion, designed, promoted, and executed programs to maximize overall associate wellbeing, including weight management programs, quit tobacco campaigns and community wellness eventsAs Associate Engagement Committee Liaison, organized, promoted, and encouraged participation in engagement and community outreach programs, including Habitat for Humanity, Soldiers’ Angels programs and local branch eventsAdditional Responsibilities: Corporate Field Communications Team Member, Monthly Newsletter Editor, Business Unit Intranet Publisher, New Hire Orientation Project Team Member, Document Digitization Lead, Administrator for various HR systems including Kronos, Peoplesoft and PeopleClick

Improved HR and General Office compliance to company, state and federal regulations 26% by conducting internal audits to identify and address problem areasManaged diverse recruitment for hourly positions through the use of affirmative-action planningDecreased trending turnover 6% and improved quality of hire 22% by coaching management team on interviewing techniques to select highly qualified candidatesMaintained training above 95%. Facilitated training through the use of the Online Performance Training tool and conducted training on new policies, procedures and initiatives. Created and delivered onboarding program to quickly assimilate new hires into company cultureManaged all branch-level benefits administration, including enrollment and LOA processesCollaborate with Risk Management team to manage Worker’s Comp and General Liability claimsParticipate in performance management through use of annual review processes, Performance Improvement Plan (PIP) execution and behavior managementProcessed weekly payroll, monitored payroll expenses and verified payroll costing accurate per departmentManaged all cash office and store operations office functionsProvided customer service management for internal and external customers

Provided administrative support for all departments and management teamsMaintained active applicant pool and assisted in recruiting efforts, employee orientation and trainingAssisted in maintenance of attendance records and schedules for 125+ associatesExecuted all general office functions, including but not limited to data entry, record maintenance, report reconciliation and research, local AP & ARMaintained daily store cash count and created daily bank depositsAssisted employee training; Increased overall training 17% at Temecula store, and 15% at El Cajon store

Developed and implemented successful publicity campaigns for theatrical productionsCreated promotional material including lobby displays, press releases, public service announcements, and targeted master mailing listsScheduled and coordinated public publicity eventsNetworked with theatrical colleagues and businessesManaged press and patron relationsCompleted marketing internship with "A Nederlander Presentation: Broadway San Diego"