Sheila Smith Email & Phone Number

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Vancouver, British Columbia, Canada

Provided strategic HR/LR leadership and guidance while building strong professional relationships to internal clients within assigned client portfolio and BC Centre for Disease Control (supported 10/15 Vice President portfolios from various operational, clinical, and corporate service areas)Consulted with and provided guidance to various levels of leadership on operational and strategic issues including resource planning, restructuring initiatives, classification, and compensation issuesProvided day to day HR/LR guidance of a variety of union and non-union employment related matters including discipline, grievances, terminations, arbitrations, return to work and duty to accommodate issues

South Surrey, Bc

Conduct HR reviews and developed overall HR strategy for a variety of diverse small organizationsDevelop employee handbooks; safety and Covid-19 manuals; operational procedures manuals; recruitment and employment offer processes; joint Health & Safety Committee training & implementation; duty to accommodate procedures as well as guidance on employment matters including performance management, discipline, and terminations of employment

Established and maintain positive constructive working relationships with multiple Union representatives, and internal clientsProvide guidance and support to supervisors, managers and directors on policies, collective agreement administration, employee relations issues, including coaching, performance management, disciplinary action, terminations, return to work plans, duty to accommodate, attendance management, harassment investigations, compensation issues, benefits, and grievances including arbitration preparationDevelop and provide education for managers related to collective agreement, employment standards legislation, and leadership developmentParticipate in contingency plans for legal/illegal work stoppages and conduct essential services planning for assigned departmentsProvide guidance to managers and directors regarding process improvements (i.e. staff rotations, call out procedures, orientation procedures)Provide direction and guidance to HR Representatives

Burnaby

Reporting to the Director Human Resources lead a team of 4 responsible for all employee/labour relations activities for an employee group of approximately 3000 in various business units. Provided guidance and support to Supervisors, Manager, and Directors on collective agreement administration, employee issues including coaching, performance management, disciplinary action, terminations and grievances. Also responsible for the City's attendance management and return to work programs. Completed Arbitration preparations and provided direction to legal counsel during arbitration hearings and participated in collective bargaining.

Richmond, Bc

Provided employee relations support for both the repair and maintenance facility as well as Tsawwassen terminal marine operations. Responsible for strategic workforce planning, including apprenticeship programs, job design and recruitment. Also responsible to provide guidance to business units on all employment matters including employment law, collective agreement administration, performance management and terminations. Participated in collective agreement negotiations and fostered a culture of safety via participation in health and safety committee.

Vancouver, Canada Area

National Role in which I provided training for managers on pro-active, positive employee relations, performance management and the union certification process for each province. Provided strategic direction for unionized stores that ultimately led to de-certification. Negotiated collective agreement and store closure language.

Richmond, Bc

Member of a negotiating team which merged five collective agreements into one, during the merger of four separate airlines Member of negotiating team which achieved 52.6 million in labour cost reductions from the Pilot group (ALPA) during corporate restructuring under Companies’ Creditor Arrangement Act (CCAA) protectionLeader of a negotiating committee which achieved 12.2 million in labour cost reductions from the Maintenance group (CAW) during corporate restructuring under Companies’ Creditor Arrangement Act (CCAA) protectionAdministered 5 collective Agreements, including grievance hearings, grievance responses, arbitration preparation and negotiation of interim letters of agreementNegotiated a package settlement resolving all outstanding pre-CCAA grievances under the pilot collective agreement, valued at approximately $500,000 for $33,000 in compromised credit valueProvided leadership and guidance to local management in the daily administration of an additional 3 collective agreements and other employment mattersDeveloped and implemented policies, procedures and ensure their consistent application (i.e. permanent accommodation process, progressive discipline policy, manager’s guide for addressing employee performance)

Bachelor'S Degree, Communications Studies

Certificate, Advanced Leadership