Sheila White Email and Phone Number
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Sheila White personal email
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PROFESSIONAL HIGHLIGHTS OVERVIEW• Unique hands-on technical and project management skills has allowed me to assist companies in achieving their technical and business goals. • Proven success working with company leaders to define their concept of a successful project, identifying key employees essential to project success, and minimizing the risks in achieving that success by facilitating their communication, and providing feedback both to the employee and company. • Consistently met project milestones. I can hit the ground running, and make immediate value added contributions to your already successful team.PROFESSIONAL SKILLS OVERVIEW• 9 years of contract and vendor management for company HW and SW needs whether the tasks where SLA Service Level Agreement development, negotiation, or maintenance, contracts, etc.• 8 years of managing and developing network, server, telephony, help desk/call center, application SLA contracts and projects.• 8 years hands-on telephony, switching, and IP experience, as well as upgrading NOC and Call Center environments. • 5 years of Project Management experience.• 6 years of IT Audit & Compliance experience.• Over 6 years of Change and Problem Management experience.• 1 Year Release and Configuration Management.• 6 years of Busniess Analyst experience using the PMI methodology.• 5 years experience IT training for user of all levels and environments.• Over 15 years as a customer focused professional, excellent customer service experience while training various audiences such as; employees, management, and other facilitators, etc.Specialties: ITIL, Process Analyst, Project Analyst, Project Coordinator, Change Management, Internal Audit, Sox Audit, Release Management, Probem Management, Business Analysis, Business Continuity, Project Management
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
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It Change Manager/TdmBank Of America Apr 2010 - Present•Provides input based on expertise relating to small to mid-size corporate change initiatives that impact single function(s) or process change within a department. •Facilitates, schedules various integrated team meetings, along with performing analysis and follow-up with project teams to ensure consistency within and across projects. •Manages project initiatives limited in scope to department products, processes or functions with some projects having cross-functional or inter-departmental implications. •Ability to provide effective delivery of products or services. •Cross-divisional coordination, communication, influence and negotiation. •Responsible for analyzing information, incorporating client problems and concerns, developing and implementing solutions. •Responsible for ensuring effectiveness of implemented project changes and solutions. •Provides input on staffing and budget allocation. •Ability to manage projects from end to end. •Responsible for resource time/hour forecasting as well as, project set-up in Clarity, Nexus, PCM, & PMT. Other tools used to effectively perform duties are: Quality Center, Visio, MS Office suite, MS Project, CaliberRM, IMAP, IMAP Traceability tool. -
Pm/BaWachovia Securities Financial Network Nov 2009 - Apr 2010 -
Test Project Manager/Coordinator/Analyst - Basel Ii Plus Pmo Defect And Triage MgmtBank Of America May 2008 - Nov 2009• Provides oversight to ensure compliance of test standards identified• Provides visibility and test status updates to Senior Management, business partners and stakeholders.• Provides consulting to test teams and assists with development of test strategies and approaches.• Ensure all defects and enhancements aligned with a Business Requirement and chartered project scope.• Ensures the project plan is continually updated and kept on track. Following up on any outstanding issues or milestones.• Managed, and/or facilitated project control meetings, communicating individual roles and project expectations with ability to drive meetings and ask the questions to progress the project to completion and/or next steps. • Coordinate and manage the tracking all related change request associated with defects, and enhancements.• Review and monitors project plan using MS Project for tasks critical path items to determine whether tasks should continue on critical path or should now be removed.• Continually monitors and works with teams to identify and migrate testing risks; Escalation contact for teams to surface test issues and high severity defects with cross team dependencies.• Creating trend reports when requested by executive level management. Facilitating post test reviews on defect test failures.• Maintains Sox and Internal Audit requests and requirements documentation for Basel II Plus PMO.• Establishes clear ownership by group; ensures clarity of roles and responsibilities for test process/deliverables, verification/validation, acceptance/exit criteria, and sign-off; • Maintaining and updating of Test policies and procedures• Facilitates weekly Defect Review and Triage management meetings. • Analyzes business processes, conducts interviews, and confers with management to document procedures and determine program requirements. As well as tracking and updating of issues/risks defect and test items. -
Senior Ito Change Management Coordinator/Acting PmLowe'S Companies, Inc. Apr 2007 - May 2008• Gathered and documents business and technical requirements.• Analyzed business processes, conducts interviews, and confers with management to document procedures and determine program's functional requirements.• Managed, and/or facilitated project control meetings, communicating individual roles and project expectations with ability to drive meetings and ask the questions to progress the project to completion and/or net steps. • Created trend reports and project timeline charter when requested by executive level management.
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Change Management AnalystIntercontinental Hotels Group 2004 - 2007
Sheila White Education Details
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Boston UniversityProject Management Certificate
Frequently Asked Questions about Sheila White
What company does Sheila White work for?
Sheila White works for Bank Of America
What is Sheila White's role at the current company?
Sheila White's current role is IT Change Manager/TDM at Bank of America.
What is Sheila White's email address?
Sheila White's email address is sh****@****hoo.com
What is Sheila White's direct phone number?
Sheila White's direct phone number is +167876*****
What schools did Sheila White attend?
Sheila White attended Boston University.
Who are Sheila White's colleagues?
Sheila White's colleagues are Anand Mukherji, Ganesh Kotikalapudi, Candice Ray, Angie Torres, Mommy Rae Lopez, Ma. Kristina Hernandez, Lewis Randall-Williams.
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Sheila White
Martinsburg, Wv -
3bellsouth.net, qbe.com, aol.com
2 +190447XXXXX
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1national-bank.com
2 +121753XXXXX
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Sheila White
Gulf Coast Director Of Engagement Lifeline Children’S ServicesPensacola Metropolitan Area3bethany.org, comcast.net, lifelinechild.org -
Sheila White
Engaged Learning Specialist @ Volunteers Of America | Servant Leadership, Skill Development, Community Service, Training Compliance, Facilitation, Coaching, MentoringGreater Evansville Area1voa.org
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