Shelby Schmidt Email & Phone Number

Wheat Ridge, Colorado

Specializing in Auto, Home, Life, and Commercial Insurance. Providing exceptional customer service.

Being the first point of contact - Speaking with Consumers (Home/Business owners) regarding home projects and customer satisfaction reviews  Scheduling appointments for customers and service providers/contractors in advance Responding to customer’s requests and needs Listening to contractors/services providers disputes and determining if credits are dueand issuing credits as needed  Event planning for upcoming skills training and small group seminars  Utilizing customers information and records to answer questions and update as needed Answering incoming phone calls from customers and responding to all emails  Supervising and helping new employees who are just starting in customer service Ensuring customers are being fit with the highest/top rated service professionals in our network Providing top quality customer service

Louisville, Co

• Answering phone calls and scheduling appointments. • Checking patients in and out and collecting payments. • Pulling patients insurance benefits prior to appointments. • Customer service

Arvada, Co.

• Provide convenient, prompt, efficient and professional service for patrons of the golf course.• Perform cash and credit card transactions throughout the shift. • Always respectful of guests and provide high quality service to all guests of the golf course.

Arvada,Co

• In charge of two boys Ethan (10) Zane (8) after school. • Assisted with homework and after school chores. • Facilitated activities boys could engage in to keep them active.

Wheat Ridge, Co

• Assistance in tasks for the office manager and general manager.• Organizational responsibilities such as scheduling appointments and managing schedules. Implemented a new scheduling system. • Customer service and phone support.