Shelby Schmidt Email & Phone Number

Scottsdale, Arizona, United States

Scottsdale, Arizona, United States

Scottsdale, Arizona, United States

Successfully managed and expanded territory, cultivating new relationships and fostering growth within existing partnershipsOrganized and hosted tailored events to meet the specific needs of clients, ensuring optimal customer satisfactionDeveloped and implemented key performance indicators (KPIs) and metrics to track and measure achievements on a quarterly and annual basisCollaborated closely with operations teams to ensure a high-quality customer experience and worked on developing strategies for streamlining processesLed bi-weekly interdepartmental collaboration meetings, fostering communication and teamwork across different teams and departments

Scottsdale, Az

Cultivated and nurtured new relationships within key accounts, resulting in notable sales growth and goal attainment.Consistently exceeded sales targets and quotas, showcasing strong sales acumen and outstanding performance.Collaborated seamlessly with cross-functional teams to optimize operational efficiency and streamline processes.Pioneered and implemented innovative processes and workflows, driving a remarkable 20% increase in renewal rates.Skillfully managed data analytics and generated comprehensive reports to showcase achievements and successes.

Chandler, Arizona, United States

Manage, interview and onboard warehouse, sales and administrative staff capable of driving production and cost efficiency; develop pay structure based on individuals position and targetsManaged global partner relationships to meet and exceed their goals and quotasReduce lead time to less than 24 hours for major systems and components; worked with local courier runs to achieve 100% on-time delivery targets, improved overall end user satisfactionOverall responsibility for global wholesale network product education, account setup, balancing business accounts, payable and receivableMitigate disputes and fraud on high dollar transactions by proactively reviewing risk; worked closely with Federal Trade Commission, Card Issuing Banks and Government Authorities country-wide to follow reporting protocolBuild relationships with vendors to decrease cost by over 30% on materials used for production Troubleshoot and assist end-uses with order assistance and product support

Tempe, Az

 Direct responsibility to assess and monitor risks on the business and guarantor for the high-risk account applications and provide completed applications with supporting documents to acquiring bank after detailed review Strategically planned risk reviews by analyzing transaction volume, chargeback ratio for over 700 accounts Provided findings, recommendations and potential fraud schemes to management, acquiring bank and independent agent network Prepared decision-making status updates on new, current and closing accounts to multiple processors (First Pay Solutions, Electronic Payment Systems, National Merchants Association, etc.) Built and organized in-house leasing program for Brick & Mortar business to drive profit and growth Extensively reviewed all major financial reporting guidelines and protocol for consumers and merchants

Scottsdale, Az

Oversee day to day salon and spa operationsEnsure Customer SatisfactionWork with Team Members to meet set GoalsConduct Team Meetings

Ba, Communications

Minor in Philosophy

Bachelor'S Degree

Degree, Journalism/Communications

Communications Major, Pre-Law Focus