Shelby Mitchell Email & Phone Number

Hilliard, Ohio, United States

Columbus, Ohio Metropolitan Area

Maintained appraiser and adjuster licenses for claim handling according to state DOI regulation; Assisted new hire's with education, state exam, and licensing initiation.

United States

Supervised a team of Claims Support Representatives as they assisted claimants via inbound calls. Monitored phone handling and quality. Provided education to new hires.

Columbus, Ohio

Collected blood products for pharmaceutical use while upholding HIPPA, FDA, and AABB regulations.

Hilliard, Ohio

Assisted customers over Facebook and email with technical and shipping issues, policy and brand inquiries, and provided resolutions to fit each customer's specific needs.

Whitehall, Oh

Maintained company compliance for all branches in for company in HRIS. Organized active and terminated employee files. Processed background checks prior to hire.

Grove City, Ohio

Assisted customers over the phone with technical and shipping issues, policy and brand inquiries, while assisting customers as needed.

Columbus, Ohio

Collected blood products for pharmaceutical use while upholding HIPPA, FDA, and AABB regulations.

Mt. Sterling, Ohio

Accurately organized and maintained business receipts, customer contracts, and tax forms; delivered paychecks; acted as a liaison between employees and company owner.