ADP Remote - Home ShoredTechnical Product Consultant 2009-PresentManage Human Resources Information Systems (HRIS), Application Tracking System (ATS), ADP Recruitment Management, Vantage, Workforce Now, payroll integrations, and other system responsibilities for various clients. Provide technical application support, configuration, updates, and testing for Human Capital Management (HCM) products including ADP Vantage, Recruiting Management, and Workforce Now to a dedicated client base of 12 National and International clients with at least 5,000 employees.Analyze, design, develop, and maintain ATS platform to address complex and varied business process needs. Research and solve, on average 50 complex questions per week on system functionality, integration issues with 3rd party vendors, and usage of software that is uniquely configurable per client. Collaborate across product lines within ADP for HRIS/Payroll integrations, migration changes, scheduling, and resolution of software issues. Develop best practices in conjunction with internal and external partners to ensure systems will perform efficiently for client-developed processes.Responsible for developing and maintaining the partner relationship with my assigned clients to ensure long-term, successful, and profitable relationships for ADP by providing stellar service in every interaction.Meet with client partners on a weekly basis to identify needs, track project, support deliverables, and establish a project plan to meet future business needs.Collect, compile, and analyze HRIS data, metrics, and statistics. Automate reporting and apply data to make recommendations.

Senior Human Resource Generalist 2007-2009Human Resources responsibilities including full cycle recruitment and onboarding, employee relations, compensation administration, ensuring HR compliance, coordinating learning and development initiatives.Responsible for recruiting, interviewing, assessing, and hiring highly
specialized senior level professionals, direct labor staff, technical, and management
positions, and making selection recommendations to hiring managers.Employee relations investigation and resolution of employee concerns. Through advising associates and coaching managers on employee relations issues, discipline, and performance improvement plans in compliance with company policy and precedent.Implemented, configured, and maintained ADP Virtual Edge HRIS/ATS.Manage integration and onboarding experience for new hires at all levels beginning from offer acceptance through to coordination of all onboarding tasks.Develop and coordinate learning and development initiatives delivering training programs.Communicating and implementing human resources and labor relations practices, laws
and processes. Helped interpret applicable state and federal policies, procedures, regulations, and guidelines.

Careerbuilder Phoenix, ArizonaCorporate Account Consultant 2004-2007Managed a variety of Human Resource processes on behalf of Fortune 500 clients including full-cycle recruitment, business process analysis, database management, system optimization, training, and proactive account management to increase ROI.

Mcdonalds Corporate Stores Atlanta, GeorgiaHuman Resource Generalist 2001-2003Ensured compliance with federal, state, and city regulatory laws, guidelines, and standards across multiple locations. Oversaw employee relations, engagement initiatives, managed onboarding including recruitment activities for all non-exempt level positions, including interviewing, internal and external job postings. Responsible for updating and applying Human Resources policies, procedures, and programs, ensuring consistent application. While working with management to provide solutions that balanced business and employee needs.