Shellie Hatfield Email & Phone Number

Lewis Center, Ohio, United States

Columbus, Ohio

Lewis Center, Ohio

Lewis Center, Ohio

Responsible for distributor accounts receivable portfolio up to $15 million. Reconciliation for delinquent accounts.Develop proposals for settlements. Research & provide detail for write-offs, bankruptcy’s & offsets.Team lead for all training & audit projects.

Responsible for >$65 million in open receivables.Hands on manager with reference to collections. Instrumental in reducing DSO by 20% during tenure. Managed/supported a staff of 14 credit analysts & cash application specialists in distributed geographical environment (US and Philippines).Escalation point for collectors/ Worked directly with our largest customer accounts on collection and reconciliationManaged integration during PC Mall merger (2007).Executed… Show more Responsible for >$65 million in open receivables.Hands on manager with reference to collections. Instrumental in reducing DSO by 20% during tenure. Managed/supported a staff of 14 credit analysts & cash application specialists in distributed geographical environment (US and Philippines).Escalation point for collectors/ Worked directly with our largest customer accounts on collection and reconciliationManaged integration during PC Mall merger (2007).Executed organizational restructuring (50% US staff reduction) without impacting customer service Responsible for outside validation of receivable audits and bad debt. Direct interface to CFO, CEO, and Sales Executives. Interacted with attorneys, auditors and banking institutions in regard to collections and bankruptcies. Recruited, trained and assessed associate performance. Show less