Licensed by the State of Georgia to guide you through your home buying and/or selling process.

Served as the Lead TeacherPlanned curriculum and instructed children. Taught curriculum by incorporating sensory, large motor, songs and music, physical movement. Provided tender loving care.

R.A. Clark Consulting is an Atlanta based executive search and contract services firm specializing exclusively in the Human Resource field. Established in 1991, our firm has successfully completed national searches from Specialist to Vice President. Because of our focus on the HR profession, we work across industries with confidence. Our Contract Division has helped clients with flexible staffing options for recruitment, benefits and various other HR projects. Additional information about our firm, methodology and current openings can be accessed through our website, www.raclark.com.

I chaired our largest annual fundraising event for two years in a row. This consisted of soliciting homes to be on tour, creating sponsorhisp packets, soliciting sponsors, soliciting and coordinating volunteers, overseeing the tour committee, overseeing the foodcourt fundraising efforts, handling logistics and other additional special events leading up to and on the weekend of the tour.

Serves as a liason between the 1200 households within Jefferson Park and city governmentCoordinates social, charitable, and community eventsEnsures 501c3 status of Jefferson Park Neighbors Association (JPNA) is maintained

Solicted writing pieces. Gathered, screened, and edited content. Met necessary printing deadlines. Evolved to a paperless process by delivering eNewsletters. Communicated important community dates and information.

• Composed all communications for and co-developed Delta’s first individual level incentive program raising $113M in excess baggage revenue for a single division• Created and reported annual budgets valuing over $1M• Partnered with internal and external clients to analyze, validate, and finalize data sources; created action plans and performance solutions based on trends and analytics to improve performance• Benchmarked customer complaint handling details from Continental, Airtran, and Southwest, learning other airlines have visibility to letter detail where Delta does not • Aligned internal quality assurance measurements to customer perception measurements; discovered that customer perception was 20% worse than internal metrics indicated• Determined only 79% of customer complaint letters were received on a divisional level; of that 79%, 60% were incorrectly coded by complaint handling division

• All aspects of Airport Customer Service including daily sales and ticket reports.• Served as Ground Security Coordinator, IROP Coordinator, Complaint Resolution Official, and Agent Briefing Owner.