William S. Email & Phone Number

Phoenix, AZ, US

In my role as Sr Manager of Field Operations, I drive quality and operational excellence across multiple manufacturing facilities and distribution networks. I lead compliance efforts and continuous improvement initiatives through robust quality management systems. I spearheaded the creation of the Field Engagement team, establishing processes that.

Phoenix, Arizona, United States

As Vice President of Operations, I was responsible for all operational functions at Forward Tilt, overseeing strategic initiatives to improve efficiency, reduce turnover, and drive overall performance. I developed and implemented new processes, employee engagement programs, and training strategies, transforming the dealership's operational landscape.Key.

Iowa City, Iowa, United States

In this role, I led the fulfillment and customer success teams for HNI's Strategic Accounts globally, ensuring high performance and seamless execution across key contracts. I focused on driving operational efficiency, customer satisfaction, and compliance, working closely with sales, product engineers, and external partners to deliver exceptional.

Greater Seattle Area

As Senior Project Manager, I led strategic account projects, overseeing execution, stakeholder communication, and ensuring successful delivery within budget and schedule. I managed high-impact projects while optimizing costs and maintaining high-quality standards.Key Responsibilities and Achievements:Project Leadership: Directed all aspects of strategic.

Seattle, Washington, United States

In my role as Senior Project Manager, I oversaw the planning, coordination, and execution of complex projects, ensuring they were delivered on time and within budget. I collaborated closely with cross-functional teams and served as the main point of contact for customer issues on-site.Key Responsibilities and Achievements:Project Planning & Execution.

Greater Seattle Area

As Contracted Facilities Project Manager, I supported Starbucks in managing large-scale moves, office reconfigurations, and facility refresh projects across headquarters and regional locations. My role involved coordinating complex logistical projects, managing budgets, and working with multiple vendors to ensure seamless execution.Key Responsibilities and.

Minneapolis, Minnesota, United States

As Project Manager, I led multi-million-dollar installation projects for high-profile clients, overseeing all phases from planning to execution. My focus was on stakeholder engagement, budget management, and ensuring projects were delivered on time and within scope.Key Responsibilities and Achievements:Stakeholder Engagement: Developed, communicated, and.

Bellevue, Washington, United States

• Roles and Responsibilities:
• Acted as the communication hub and point of contact with customers, field leads, and sales representatives.
• Verified on-site field measurements.
• Reviewed and approved product specification accuracy prior to order entry.
• Established installation labor budgets for assigned projects.
• Determined all critical shipping information including product arrival timing, boxed or unboxed, tagging sequences, and side markings.

Bellevue, Washington, United States

• Roles and Responsibilities:
• Installed system furniture according to manufacturer's recommended procedures.
• Provided solutions to customer issues by continually assessing the changing needs of the customer and the design space.
• Making appropriate decisions to correct the problem, and communicating those solutions to the customer, the Project Manager and the Design Department.
• Ensured all Barclay Dean equipment was returned to Barclay Dean.
• Reported and documented all damaged product or installation problems to Project Manager.

Bellevue, Washington, United States

• Roles and Responsibilities:
• Managed entire warehouse for incoming new product and two employees.
• Directly responsible for scheduling manpower for upcoming shipments and pulls.
• Pulled orders and strategically staged product on dock for installs going out next day.
• Inventoried and performed cycle counts to maintain accuracy levels in warehouse.
• Created damage reports for product that was received damaged into warehouse – relayed this information to Project Manager and sales person.

Master’S Of Organizational Leadership

A Master in Organizational Leadership is a multidisciplinary area of study that focuses on leadership that is anchored on organizational.

Bachelor'S Degree, Organizational Leadership, Graduated Summa Cum Laude

My degree in Organizational Leadership has helped to prepare me for leadership positions in a wide range of organizations and career.

Business Associate'S, Business Administration And Management, General

Many college level management and business classes/seminars completed