Sheridan Thomas Email & Phone Number

Fort Collins, Colorado, United States

• Customer Service/Financial Representative/Collections/Bankruptcy
• Inform patients about past, current and future service charges. In person, phone, email contact
• Explain billing information received from insurance companies
• Process payments from patients, establish payment plans, arrange collections action if warranted

Loveland, Colorado

• Customer Service Representative
• Obtained Property and Casualty Insurance licenses. Served as primary contact for customers
• Received payments, billing, renewals, rates, coverages and discounts. Maintained weekly audits
• Provided agent support and addressed customer needs. Follow-up on unresolved issues. Processed claims

Fort Collins, Colorado

• Legal Assistant/Branch Office Administrator/Receptionist
• Provided administrative office and legal support. Initial client contact
• Prepared and e-filed legal documents with various courts. Transcribed dictation
• Composed and typed correspondence, legal documents and reports. Input billing time. Received payments

Loveland, Colorado

• Mortgage Loan Investigator QA/QC Customer Service
• 2nd highest producer in department
• Developed a working relationship with banks to achieve a 98% plus completion status on files
• Discovered discrepancies in billing projected to save the company over a $1 million in a fiscal year
• Trained staff members for backup roles

Fort Collins, Colorado Area

• Support Specialist
• Provided part-time contract work for multiple employers while actively pursuing a full-time position

Fort Collins, Colorado

• Child Support Enforcement Tech
• Prepared court documents, established child support orders and settlements
• Negotiated legal financial agreements between parties. Extensive public contact
• Represented the county and state and attended court as needed

Fort Collins, Colorado

• Loan Document Reviewer
• Responsible for sensitive and confidential information for consumer, commercial, and real estate loans
• Reviewed loan documents post closing for compliance to Federal/State laws and bank policies
• Determined, interpreted and applied changes in bank policy, rules, procedures and regulations

Fort Collins, Colorado

• Office Manager
• Performed all office management duties. Ordered supplies
• Provided staff support and customer service to clients and the public

Fort Collins, Colorado

• Retail Operations Manager
• Established policies, procedures and created training manuals for a first year retail shop
• Effectively trained staff and volunteers
• Responsible for all purchasing, sales, inventory, audits and all A/R duties

Fort Collins, Colorado

• Refractive Surgery Coordinator
• Managed refractive office for eye surgeons
• Counseled, consulted and advised patients toward surgery options and resources
• Innovative patient liaison from scheduling through final follow-up appointments
• Served as patient liaison from scheduling to final follow-up appointments

Fort Collins, Colorado Area

• Administrative Trust/Loan Processor Assistant
• Leader for the customer, investors and businesses in the community to establish and maintain relationships of integrity, honesty and trust
• Capable assistant to trust officers, maintaining daily database account activities
• Process wire transfers and ACH payments
• Compiled information necessary to process and complete a loan
• Identified potential difficulties and determined solutions to ensure timely loan closure

Juris Doctor, Law

Bachelor Of Science - Bs, Criminal Justice. Political Science, English Writing