Sherry E. Email & Phone Number

Sherry E. is a Senior Director, Sales Support at Dole Packaged Foods, LLC.

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  Senior Director, Sales Support

  Dole Packaged Foods, Llc

  Jun 1993 - Present - Westlake Village, California

  Responsible for the management and execution of all customer product/order shipments for Dole Packaged Foods US Domestic and Latin America/Caribbean markets, including system design and development, accurate invoicing, EDI transactions, customer master file maintenance, pricing and promotion management, product returns management, product allocation programs, and management and development of Sales Support staff.Global Business Process Owner and Team Project Leader for the Worldwide SAP Implementation of Order To Cash/Sales and Distribution system module. Responsible for the successful implementation and flawless Go Live execution of North America and Europe implementation of SAP ERP systems for Order To Cash.Team Project Leader during two major system conversions prior to SAP implementation. Developed project charter and GAP analysis for conversion from HP Legacy custom program to JD Edwards Order Management system. Responsible for system design, integration plan and training of all Finance, Sales and Logistics users prior to go-live. Responsible for the system integration for Dole Frozen Foods order management system to Dole Packaged JDE version platform. Implemented Sams/Walmart CRP (Continuous Replenishment Program) consistently exceeding Wal-Mart’s service/order management measurements for both Frozen Food and Grocery divisions.Responsible for the successful execution during four major integration and division centralization (Dole Frozen Foods, Export Sales, Dried Fruit and Nut, Eastern Customer Service) for order management responsibilities. Developed detailed transition plan, system requirements, training timeline and action plan in order to execute without any service failures to customers. Reduced headcount for remote locations managing orders by increasing EDI transactions, elimination of manual order entry and invoicing, the automation of item pricing and allowances.