Responsible for oversight of sales and marketing efforts for a portfolio of hotels including Hampton Inn & Suites Harvey/ New Orleans Westbank, Comfort Suites Harvey/New Orleans West, Comfort Inn Marrero/New Orleans West, Best Western Chalmette, Sleep Inn Berwick/Morgan City, LaQuinta Inn and Suites Houma, Mainstay Suites Houma, Comfort Inn & Suites Houma. Portfolio of hotels will expand over the next two years to include Marriott, Hilton and IHG branded properties along the gulf coast from Galveston Texas to Panama City Beach, Florida.

Directed the activities of the regional sales teams, providing leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of hotel sales/revenues. Region included the following hotels: Baton Rouge Marriott, Jackson Marriott, Knoxville Marriott, Memphis Marriott, and Doubletree by Hilton Birmingham. Empowered hotel sales teams to develop and maintain relationships with key clients in order to produce group and/or convention business, to include room sales, food & beverage sales and catering/banquet services.Assisted with the departmental budget and monitored sales activities and performance to ensure actual sales meet or exceed established revenue plan as well as, accurately reported variances and projections.

Participated in brand changed from Sonesta to Wyndham within first two weeks of arrival to hotel.Executive Committee Staff Member and participant in manager on duty program.Hired, trained, provided guidance and promoted development for all sales personnel; conducted performance evaluations. Actively solicited all citywide conventions of 8,000 or more room night's peak. Responsible for managing a staff of 9 consisting of Sales, Catering and support staff.Participated and implemented revenue management strategies that maximized profitability.

Drive revenues and improve profits through innovative positioning, interpreting Hotelligence Report, and Star Reports.Provide sales leadership, vision, and direction.Execution of sales and marketing strategies to maximize profitability.Communicate goals and objectives and inspire employees to achieve goals. Hire, train, and provide guidance and development for all sales personnel; conduct performance evaluations and provide feedback to associates. Serve as member of executive management team, participate in manager on duty program and work with management personnel to establish and implement hotel service standards.Actively solicit new accounts and maintain relationships with previous clients.Annually book $1,000,000.00 in Association and Sports Market group rooms. Achieve weekly sales call goals.Responsible for all advertising and marketing and e-commerce channels.Member of the Sales Transition Team for Columbia Sussex Corporation.Participate and implement revenue management strategies that maximize profitability.Develop and manage the departmental, forecasts, and monitor sales department action plan activities to ensure goal attainment.Reviewed and solicited travel agents via monthly Hotelligence Report along with American Express Spending reports to increase transient market share.

Created annual marketing plan and action plans.Participated in annual budget process.Responsible for 30 outside sales calls and 20 telephone solicits per weekResponsible for all advertising and marketing.Participated in the Manager on Duty Program.Conducted hotel tours for potential clients to assess needs and preferences for special events, business meetings, and luncheons in areas of space requirements, catering services, and amenities.Responsible for all group markets as well as Consortia and TMC accountsSubmitted RFP's for local and National Corporate Accounts

Responsible for soliciting new catering accounts.Coordinated and oversaw client functions to ensure customer satisfaction.Participated in annual budget process.Negotiated contracted and serviced all FIT Tour series.

Handled all aspects of SMERF market through solicitation and new account development.Met and exceeded all booking goals set forth. Participated in the creation of the annual marketing plan and budget as well as participated in the Manager on Duty program.

Accountable for the effortless and seamless movement of guest in and out of the hotel and provided exceptional levels of guest service. Responsible for hiring, training, and directing front office team members. Addressed complaints and resolved service issues with a strong orientation toward customer service and quality. Participated in and completed the Management Training Program