Shiann Chambers Email & Phone Number

San Francisco Bay Area

BUSINESS OPERATIONS + SPECIAL PROJECTS- Lead complex, cross-functional projects involving organizational change, process improvement, and elevation of operational efficiencies.- Partner with versatile teams to identify, raise and resolve key risks and potential roadblocks.ENABLEMENT MANAGER- Build a robust Operations Engagement Model to identify, act, and manage initiatives that enhance the employee experience at global scale.- Enhance processes around the future of work, collaboration, project management, employee experience, and operational excellence.- Utilize data driven insights to identify trends and recommend solutions to improve performance, retention, employee experience and remedy risk. Update policies, practices and services - establishing consistent expectations, communication, and reliability for and with employees.- Build working knowledge of COE’s and Splunk's ecosystem to ensure initiatives and deliverables are executed in a timely, proper, and frictionless manner.

Lehi, Utah

DIRECTOR OF PRODUCT, ENTRATAFI- Developed and owned the product strategy, offering, roadmap, & budget from the ground up for a new product offering (EntrataFi).- Conducted market research, using the data/analytics gained to inform decision making, strategy, and feature requests.- Created development strategies with my engineering team to ensure we provided customers with a reliable, quality, and incredible product. - Coordinated and communicated with key stakeholders within the organization, as well as outside parties in order to push initiatives forward.

Salt Lake City Metropolitan Area

Lehi, Utah

DIRECTOR OF EXECUTIVE OPERATIONS- Supported the entire CSuite, as well as operating as the main liaison for our Board of Directors.- Implemented new strategies, programs and process launches regarding communication strategies, travel processes, expense processes, and effective executive operations.- Strategically communicated with all internal and external parties, acting as a proxy for the executive team. - Coordinated, partnered, and planned cross-functionally with each department ensuring alignment with Talkdesk’s vision, mission, and strategic roadmap.

Salt Lake City Metropolitan Area

Founder of Wilde Honey / Wedding & Event Floral Design

Farmington, Utah

CHIEF OF STAFF, OFFICE OF THE CEO- Played a critical role as a member of Pluralsight’s Executive Team by supporting the CEO and operating as the company liaison for our Board of Directors.- Owned and managed “RunTheBusiness” meetings, Leadership Meetings, Town Halls, Diversity Chapters, Billings Cadences, etc.- Accountable for the overarching OKRs regarding the company and implemented quarterly benchmarks to assess progress.- Effectively communicated and strategically prioritized with all internal and external parties, acting as a proxy in my executive’s place.- Traveled with my executive planning, preparing, and overseeing all aspects of each trip.- Partnered cross-functionally with heads of each department, ensuring strategic alignment with the company’s roadmap, goals, and initiatives.

Farmington, Utah

EXECUTIVE ASSISTANT, OFFICE OF THE CEO- Played a key role in assisting throughout the entire journey of going public with a successful IPO on NASDAQ. - Participated as an avid member of the Executive Team by supporting the CEO as well as operating as the head manager of all Executive/Administrative Assistants within Pluralsight.- Owned the CEO’s calendar and worked scheduling affairs pertaining to daily calendaring, media events, speaking engagements, travel, conferences, board meetings, etc.- Implemented processes that allowed my executive to operate more effectively and efficiently.- Consistently communicated with all internal and external parties to manage priorities, company goals, objectives, and key results.

Sunnyvale

EXECUTIVE ASSISTANT, OFFICE OF THE CEO- Participated heavily in the confidential, detailed, and complicated sale of Yahoo! to Verizon.- Supported the CEO of Yahoo! as a critical member of the CEO cabinet and direct liaison for our Board of Directors. - Maneuvered all scheduling affairs including daily calendaring, media events, speaking engagements, complicated travel, conferences, board meetings, etc.- Operated as the leader and manager of all Executive Assistant/Administrative Assistants within the company.- Owned pertinent EA responsibilities while also handling budgets, presentations, Town Halls, offer packets, internal + external events, etc.- Effectively and continually communicated with internal and external parties, acting as a proxy in my executive’s place. - Traveled with my executive planning, preparing, and overseeing all aspects of each trip.

Sunnyvale, California

EXECUTIVE ASSISTANT to SVP, SEARCH & ADVERTISING- Executive Assistant to the SVP of Advertising and Search as well as the head EA over both organizations. - Maneuvered complicated travel, intense calendar schedules, and organized team off-sites, all hands, and staff meetings.- Controlled budgets, space management, office moves, and offer packets.- Created an Executive Assistant program and culture that extended into other organizations within the company.

Lehi, Utah

EXECUTIVE ASSISTANT + LEGAL PROJECT MANAGER- Established objectives and priorities for the legal team to measure, guide, and promote progress.- Adapted and remained solution oriented as company, team, or client situations presented themselves.- Acted as proxy for my executive(CLO-Chief Legal Officer & Corporate Compliance Officer), allowing him to effectively and efficiently focus on the highest priorities.- Provided needed information to my executive via transcription, and transmitted text, data, and reports keeping my executive aptly informed of the company’s happenings.- Continually evaluated, redesigned and implemented new processes as necessary.

Lehi, Utah

EXECUTIVE ASSISTANT, COO & PRESIDENT- Executive Assistant to the COO/President as well as the direct liaison between the Founders, Executive Team, and Board of Directors.- Maneuvered complicated travel, intense calendar schedules, organized team off-sites, all hands, conventions, product launches (locally and internationally), product events (locally and internationally) and staff meetings.- Embraced pertinent EA responsibilities while also controlling budgets, space management, office moves, white glove services to high-end customers and partners.- Partnered cross-functionally with heads of each department, ensuring alignment with my executive’s goals and ideals for the company.

Spanish Fork, Utah

OFFICE MANAGER + EXECUTIVE PARTNER- Assisted and supported the CEO in all duties and tasks.- Smoothly ran business operations by assigning and monitoring objectives and staff as needed. - Designed and implemented filing, payment, and clientele systems.- Maintained the office of financial affairs, allocating resources to enable successful task execution. - Guided staff through tax preparation for over 700 clients.- Managed scheduling for clients and coordinated appointments for the CEO.

Provo, Utah

I had a big responsibility being a kindergarten aide, for many of my students it was their first encounter with education. As such, I made sure to develop a great classroom relationship with every student, and made sure to develop lesson plans tailored to each individual student’s abilities and learning aptitude. I worked tirelessly everyday to help each student achieve optimum development of learning and social skills, by working with, assessing, and tracking their progress.

Spanish Fork, Utah

I acquired and ran my own shaved ice business. Embracing the responsibility of an entrepreneur, I created and executed a business plan, which required me to hire staff. I managed my staff by scheduling shifts and training them to succeed at their job, as well as replacing staff members who weren’t the right fit. As part of running my own business I handled all the logistics including tracking inventory, ordering supplies, and updating hardware as needed for maintenance. I made sure my shack was always up and running. As sole proprietor, I also made sure that the books were kept, balanced, and that my employees were paid.